Jameel Ayaz, live chat support specialist

Jameel Ayaz

live chat support specialist

Saudi Telecom Company - STC

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Business Administration - International Business
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

live chat support specialist at Saudi Telecom Company - STC
  • Saudi Arabia - Jeddah
  • My current job since January 2018

Live chat support
Landlines
Mobile
Internet

Funder at JAZ Establishment For Wholesale and Retail
  • Saudi Arabia - Jeddah
  • June 2016 to November 2017

Online Sales and Marketing

Billing Specialist at National Water Company
  • Saudi Arabia - Jeddah
  • December 2016 to April 2017

Billing specialist
Editing
Auditing
Issuing
And others

Manpower Coordinator at Bin Laden Group - Advanced Vision Co.
  • Saudi Arabia - Jeddah
  • February 2012 to October 2016

- Making Weekly & Monthly Manpower Statistics and Reports.
- Liaising with admin and all other department for manpower movement across the company.
- Responsible for all staff (re)-allocation between Departments & Projects.
- Supporting colleagues in preparation of various annual reports. And fulfillment of various activities.

Call Center Agent at NCB
  • Saudi Arabia - Jeddah
  • December 2010 to October 2011

- Customer Care.
- Online Banking Support.
- Quick Pay (International Money Transfer) Backup.

Sales Advisor at Al-Jazera Bank
  • Saudi Arabia - Jeddah
  • November 2008 to April 2010

- Arrange meetings with potential clients and provide them with our projects.
- Check and Follow up with all present and old clients to maintain and satisfy them.
- Participating in collecting the arrears and solving the issues.

Ground Services Representative at National company for contracting and transportation
  • Saudi Arabia - Jeddah
  • November 2007 to January 2008

- Welcoming and guiding the arrival passengers.
- Helping and assisting all special needs cases.

Education

Bachelor's degree, Business Administration - International Business
  • at King Abdulaziz University
  • April 2011

King Abdulaziz University (Business Administration & Economy collage). Major in International Business - Jeddah Saudi Arabia (2007 to 2011).

Specialties & Skills

meeting deadlines
teamwork
Fast learner
Microsoft Office
Multi-tasking
Organized
leadership skills
communication skills
E Marketing
Thinking Outside The Box
Hardwork
Honesty
Leadership
Creative

Languages

English
Expert

Training and Certifications

English as second language (Training)
Training Institute:
The University of Ottawa
Date Attended:
July 2013
Basics Sales Skills (Training)
Training Institute:
Aljazira Bank
Date Attended:
June 2009
Duration:
15 hours
Developing Skills and Abilities (Training)
Training Institute:
Aljazira Bank
Date Attended:
February 2009
Duration:
20 hours
Communications Skills (Training)
Training Institute:
NCB
Date Attended:
December 2010
Duration:
25 hours

Hobbies

  • Sports. Online lectures