Sales Administrator
Al Reyami
Total years of experience :19 years, 7 Months
Responsible to handle all the administrative requirements of the furniture sales office thereby maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data.
Coordinate with the logistics division to complete sales deliveries.
Follows up with Procurement, Warehouse & Logistics Specialists for any materials delivery.
Records all inventory movement.
Interact with clients over the telephone, follow-up with existing clients
Assisting the Sales Manager and sending daily and weekly reports to management.
Filing of documents and keep the tracking record of sales updated.
Prepare quotations and follow up for closure.
Compose letters, memos, faxes and other mail on behalf of the General Manager and other executives.
Maintain a prompt and accurate follow up and trace system for all correspondences.
Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
Ensure that the sales month end report is accomplished and submitted on time.
Prepare the delivery advice report for the furniture deliveries.
Follow up of payment with the existing clients and notify the accounts department for payment matching.
Prepare a weekly report of furniture invoice summary, collection data, sales performance report, order booking details etc and submit to the General Manager.
Handling all vendor registration / qualification questionnaire.
Prepare quotations, invoices for the delivery of heavy equipment including machinery and lift trucks and keep the tracker updated.
Prepare and arrange all sales related documentation for export as well as shipping of heavy equipment.
Working closely with the Accounts, Public Relations and Logistics department.
Assisting the Sales Manager for correspondence and secretarial works.
Responsible for filing and document control within the department.
Prepare power point presentations for the sales engineers with regard to their training on equipment as well as sales strategies.
Maintain inventory of all equipment delivery and service.
Prepare delivery note, delivery service record & warranty card and ensure the gate pass for the delivery of equipment is arranged on time by coordinating with the transportation department.
Prepare commercial invoice, arrange for document from the Chamber of Commerce Department, process the documents to get the Certificate of Export and then apply for the Makasa.
From December 2006 to December 2011
Maritime Industrial Services Co. Ltd. Inc. \[MIS\], Sharjah- HSE Office Administrator
Responsibilities:-
Responsible for documentation and administration in Safety Department.
Answering all safety inquiries of clients, visitors and subcontractors.
Monitoring all correspondence, such as screening calls and responding appropriately when required to emails.
Working closely with the operations team, IT, HR and Marketing departments.
Reporting all Health, Safety and Environment (HSE) issues to the HSE Division Manager and providing executive level PA support.
Managing and maintaining complex calendar and travel requirements.
Handling HSE correspondence, compiling files for audit & inspection, tracking HSE incidents / accidents reporting for all MIS site locations.
Arranging schedule for all Safety Training in weekly basis.
Preparing all the safety certificates for HSE Training for employees.
Checking HSE personnel attendance, following up on Safety Department payroll and filing overtime for Safety Personnel.
Responsible to coordinate the monthly HSE award functions.
Preparing the Safety Manual and Procedures for client’s project.
Designing the necessary safety posters.
Assisting HSE Manager in preparing Key Performance Indicators and its review & follow-ups.
Responsible for preparing and maintaining the action tracking system.
Issuance of Safety requisition or order forms for the Safety Department.
Responsible for arrange third party training for the employees as per the requirement
Responsible for arranging monthly Advanced Safety Audit for senior management staff.
Responsible for assisting safety officers in ordering needed safety materials & equipment to ensure that these are readily available for the commencement of their works.
Coordinating & collecting needed safety data to assist HSE Manager in preparing Monthly Safety Statistics.
Responsible for preparing PowerPoint slides for HSE Workshops and safety meetings.
From July 2003 to May 2005
Airtel Communications India - Customer Relation Executive
Responsibilities: -
➢ Customer Service and Managing client queries.
➢ Generating sales and resolving customer enquiries.
➢ Handling the administrative paperwork and customer complaints.
• Completed Master of Arts (English Language and Literature) with First Rank in the year 2003.
• Completed Bachelor of Arts (English Language and Literature) with First Class in the year 2001.