James Dsouza, Self Employed

James Dsouza

Self Employed

Divine Enterprises

Location
India - Mumbai
Education
Master's degree, Business Administration
Experience
27 years, 7 Months

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Work Experience

Total years of experience :27 years, 7 Months

Self Employed at Divine Enterprises
  • India - Mumbai
  • My current job since May 2020

Handling export sales of Home Appliances and Kitchen Appliances products to Asian and Middle East Countries
Arranging samples and shipping it to the buyers for product testing and inspection
Contributing to the development of new market opportunities in the designated territory
Ensuring the successful outcome of transactions, contracts and proposals through effective product / solution presentations and assist with negotiations
Work closely with manufacturers and buyers
Guarantee all shipments are placed on time and in an orderly fashion
Create reports of all shipments, including payments, destination and other aspects to be presented at monthly meetings

Senior Manager at Mustafa Sultan Electronic Co. L.L.C
  • Oman - Muscat
  • May 2019 to March 2020

Recruited to develop the entire range of TV, Domestic Appliances and Air Conditioners portfolio in Oman. Forecast the volume requirements and plan the imports. Negotiate the prices with the principals. Decide on Promotion strategies. New Product Launches. Provide feedback to Brand owners. Achieve top line as also targeted Gross profit. Manage Listing in Hypermarkets and Value Added Retail Stores.

Selected Accomplishments:
 Listing of Black & Decker, Mabe & Mastercool Brands done with minimal listing fees.
 Complete MDA products listed done with all Hypermarkets and Specialty Stores within 1 month.
 Increased the display matrix by 3 folds which resulted to sales growth by 150%.
 Gondolas and End Capes Agreement signed with Lulu, Carrefour, Extras, Sharaf DG & Emax.
 Product training successfully given to Merchandisers which resulted in sales growth by 150%

Merchandise Manager at City Centre Hypermarket
  • Iraq - Erbil
  • October 2014 to April 2019

Manage all purchasing and inventory control decisions including evaluating company stock requirements, tracking consumer trends and developing and implementing strategic plans. Developed new procurement policies, reduced overstock and maintained excellent relationships with both national and international suppliers. Conducted Contract negotiations with suppliers and coordinated the logistics of International shipments including freight and custom charges. Recruited, hired, trained, mentored and managed a team of 25.

Selected Accomplishments:
 Awarded Best Buying Manager for the outstanding performance for the year 2015 & 2017.
 Reduced overstock by 40% a years by implementing new and aggressive sales strategies, improving the synergy of teams and enhancing internal/external key stakeholder communication.
 Developed exclusive relationships with Dubai suppliers which allowed to provide a unique and exceptional selection of products.
 Conducted in-depth discussions with suppliers to generate higher discounts which increased City Centre profits.

Assistant Manager at Abdulla Omar Alyagout Est
  • Kuwait - Al Kuwait
  • December 2009 to September 2014

Corresponded with Sanyo Dubai for the Orders, Shipments and Advertising Claims. Sourcing and Supplier (OEM manufacturers) management. Forecasting demand in conjunction with Sales dept., and ensured its timely fulfillment while managing inventory levels within norms. Competition analysis, pricing, new product sourcing and launching. Customize the product to the specific needs of the country/channel to suit customer requirements and enhance sales, e.g. KUCAS specifications for Kuwait. Coordinating and Corresponding with all Hypermarkets and Electronic Dealers for the promotions on regular basis.

Selected Accomplishments:
 Single handedly launched OEM Brand “YES, ARIGATO AND SANLITE.
 Negotiated new contracts with vendors, saving $120K to marketing department.
 Directed launch of 12 new product lines, with total annual revenue of $1.5Million.
 Grew Home Appliance line category, increasing revenue by $1Million annually despite economic recession.

Department Head at City Centre Hypermarket
  • Kuwait - Al Kuwait
  • July 2007 to July 2009

Responsible for the budgets and targets of the section and understanding & achievements of the targets as per the annual business plan by the team. To ensure implementation of SOPs on the floor. To coordinate with the Store Manager - Support & category for availability of products on the floor. To ensure proper visual merchandising at the store & to ensure accurate pricing on the shelf takers at all times. To mentor staff members to achieve targets and groom them into the next level.

Selected Accomplishments:
 Visual Merchandising improvements made in the store resulting in 15% improvement in category sales results based on “sell-through” reports (hard-lines & soft-lines)
 Consistently priced the competition to ensure our stores were competitively priced - resulting in an increase of 34% in Gross Margin Dollars
 Played an important role in setting up 2 new stores in Kurdistan, Iraq, 1 new store in Al Dajeej and redesigned the Electronic department in Shuwaikh to a new look

Assistant Manager at OTE Group Of Co
  • Oman - Sur
  • May 2004 to May 2007

Responsible for the Electronics and Home Appliances sales operations across Bani BU Ali, and Sur City. Developing business plans and strategies and planning, scheduling individual/team assignments to attain assigned objectives in compliance with time, quality and budgetary parameters.

Selected Accomplishments:
 Instrumental in complete turnaround of under-performing sales team; set higher expectations and instituted individual accountability resulting in 350% revenue increase over three years.
 Assumed leadership position in the Led TV products division which had been experiencing slow sales and negative profitability from initial product launch
 Increased territory sales from less than $1 million to $2.2 million within two years, exceeding quota by 12% in 2005 and 15% in 2006.

Senior Sales Executive at Eros Group
  • United Arab Emirates - Dubai
  • February 1997 to March 2004

Identified business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sold products by establishing contact and developing relationships with prospects; recommending solutions. Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Prepared reports by collecting, analyzing, and summarizing information.

Selected Accomplishments:
 Established 20 new named accounts in 1997 and generated $100K in new business revenue.
 Developed channel partners to increase company-wide sales leads and industry partnerships.
 Exceeded yearly sales quota by an average of 198%, and consistently ranked as top performer
 Maintained, updated and visited top 40 accounts to strengthen customer loyalty and drive cross-selling opportunities.
 Increased total sales accounts by 30% & Contributed significantly towards company bottom line by increasing total annual sales by 40%

Sales Executive at BPL limited
  • India
  • April 1996 to January 1997

Key Responsibilities:
•Handling Dealers

Education

Master's degree, Business Administration
  • at Indian Institute of Commerce and Trade
  • May 2011

Department of Distance and Open Learning

Specialties & Skills

Business in China
Home Appliances
Office Operations
Multi channel Retail
Consumer Goods Marketing
MARKETING
BUSINESS PLANS
PRICING
QUALITY
ADVERTISING
BENCHMARKING
BUDGETING
CONTRACT MANAGEMENT

Languages

Arabic
Expert
English
Expert
Hindi
Expert

Hobbies

  • Playing Football, Basketball, Table Tennis and Cricket.