جيمسnganga ndungu, Team leader

جيمسnganga ndungu

Team leader

Saudi Airlines Catering

البلد
قطر - الدوحة
التعليم
بكالوريوس, Hotel Management & Catering
الخبرات
24 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 0 أشهر

Team leader في Saudi Airlines Catering
  • المملكة العربية السعودية - الدمام
  • أشغل هذه الوظيفة منذ أغسطس 2012

in charge staff forty by number.
Training and directing duties.
Budgeting and fore casting financial results and daily operations
Doing budget of the outlet needs.
Receiving goods from suppliers and making sure are of good condition.
All deliveries tally with company LPO'S.
All food is prepared hygienic way.and presentation.
All Health Analysis and Critical Control Points are observed.
Prepared food is to right recipe and presentation.
Motivating staff and assist.
Conducting regular meetings to analyze staff problems and developments.
Attained 25% more in sales due good team work
Conducting staff appraisal's and recommendation's.
Managing Daily inventory of Food&Beverages.
Handling customers grievances.
Assigning duty to staff.
Personally checking kitchen and dinning area's are cleaned properly.
Making sure staff report on duty with clean uniforms.
Monthly stock taking .
Updating Regional manager on weekly basis..

Assistant operations Manager في Kentucky fried chicken
  • كينيا
  • أغسطس 2010 إلى مايو 2012

Kentucky fried chicken 'KFC' is international chain of restaurants known for their trade mark broasted chicken
As AOM my duties included overseeing daily operation of the resturant
Core responsible of business performance of my outlet
Planning and analyzing daily sales and profitability
Organizing marketing strategies such as promotional events and discount schemes
Coordinating and planning menus
I overseed purchasing of kitchen utensils and stocking
Trained staff how to use and maintain assets in their possession
All procedures are followed all the time
Providing petty cash to cashiers and trained them on Micros cashiering software
conducted daily meeting to assess our strenghts weaknessess
Imade sure hygiene is observed all the time like changing gloves and hand washing procedures
Organising shifts
Responsible for reconciling daily sales and banking
Attained 25%growth under my mentorship through good team work
Staff appraisals, promotions and guidance
Standing in for Operations manager in his absentia
Daily checking dinning area is tidy and table set
My staff reported on clean uniforms and tidy all the times
I conducted weekly audit on our stock levels and take appropriate action
Loss control and prevention
Administrative work like maintains staff attendance and overtime
Customer care and make them wanted and valued

supervisor في KFC Kentucky Fried Chicken
  • كينيا
  • نوفمبر 2008 إلى نوفمبر 2011

Responsible for daily running of the outlet, budgeting, forecasting financial results
Dairy operations
Menu writing due to our customers are of differennationalities
Kitchen planning all food is prepared to quality and presentation.
Assigning staff duties
Responsible for kitchen Dinning resturant with annual budget of 3million Ksh.

Assistant Restaurant Manager في Benihend Group chain of restaurants
  • الإمارات العربية المتحدة - دبي
  • فبراير 2006 إلى فبراير 2009

As assistant manager my roles and duties included the following although not limited
Benihend are the owners of world renowned chains of specialized restaurants like Japengo, China plate Second cup, Burjidamam dealing with international cuisines
my roles played, responsible of business performance of my outlet
Analysed and planned restaurant sales levels and profitability
Organizing marketing activities such as promotional events and discount scheme's
Preparing cash drawers and providing petty cash as required
Checked stock levels and ordered ambitious supplies
Meeting and greeting customers and organizing table reservations
Advising customers on menu
Recruited, trained and motivated staff
Organizing and supervising shifts
Preparation of reports at the end of shift
Planned and cordinated menus
All housekeeping procedures are followed all the time
All clossing and opening procedures are observed

Demi Chef في Fair monty Hotel
  • كينيا
  • فبراير 2000 إلى نوفمبر 2005

Responsible of the kitchen operations
Food preparation to the highest hygiene measures
preparing different food cuisines like continental
Ordering and checking deliveries
Training staff there job responsibilities
Coordinating all job in the kitchen
All food prepared to the recipe
Health Analysis and critical control points are observed
Quality control and sanition
All raw and prepared food is kept under optimum temperatures
Making sure all staff maintain high standard of personal appearance and hygiene
Managing inventory on all goods in my outlet
Menu writing
Food cost control
Presentation during special occasions
Motivating

الخلفية التعليمية

بكالوريوس, Hotel Management & Catering
  • في Kenya Polytechnic University College
  • أغسطس 1997

Specialties & Skills

Profit 26 Loss Management
Results Oriented
Hygiene
Team Motivator
Consumer Goods Marketing
loss control, hands in computer, words power point,Excell,Team leader.
Team motivator, loss control, Results oriented, confidence in my work,ambitious, perseverance,skillf
Analytical, Planning and Organizing, I have good communication skills,dealing with different people

اللغات

الانجليزية
متمرّس
العربية
متوسط

العضويات

jubilee children home
  • Patron
  • November 2012

التدريب و الشهادات

culinary skills and food hygiene (تدريب)
معهد التدريب:
Royal commission of Kingdom of Saudi Arabia
تاريخ الدورة:
March 2014
المدة:
48 ساعة
Management skills and loss control (تدريب)
معهد التدريب:
Hipora Business Solutions East Afrca
تاريخ الدورة:
June 2011
المدة:
96 ساعة
Certificate in First Aid &Fire fighting Skills that (الشهادة)
تاريخ الدورة:
March 2013
صالحة لغاية:
January 9999

الهوايات

  • Reading ,Football, Traveling
    Doing my degree program is one of my accomplishment's. Joining Saudi Airlines also an achievement where I brought down loosses to minimal in my location. Through Auditing daily sales and stock taken from stores.and proper storage of edibles.
  • Reading ,Traveling, Socializing, Training
    Supporting jubilee children home and working with young ones who are disadvantaged is one great accomplished mission where I feel humbled giving back to the society