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jamil EL-jammas, Technical Support Specialist/Engineer

jamil EL-jammas

Technical Support Specialist/Engineer·Monty Holding

Lebanon

Higher diploma, Communication and Network Engineering

Work experience

Total years of experience: 10 years, 1 months

Technical Support Specialist/Engineer

August 2016 - Present

Monty Holding

August 2016 - Present

• Testing: testing traffics according to ticket (e-mail) raised by client regarding delivery issue for solutions and problem fix; testing the billing system for any bugs or issue and report it to the development department for more enhancement.
• Support: provide clients with thehighest possible level of service and advice.
• Route and rate: routing and rating traffic depending on the type P2P or A2P in the best way todeliver outstanding quality to clients (Data Entry).
Company industry:
Telecommunications
Job role:
Support Services

Service engineer

July 2013 - September 2013

Serta Telecom Solutions

Beirut, Lebanon

July 2013 - September 2013

Site Survey for site acquisition, Telecom Implementation for indoor and outdoor of Wireless sites, schedule PAC meeting with customer.
Initial drive testing, Walk testing for Implementation of in-building solution systems.
Company industry:
Telecommunications
Job role:
Engineering

Education

Al Manar University Of Tripoli

January 2015

January 2015

Higher diploma, Communication and Network Engineering

Lebanon

GPA (point): 2.9 out of 4

GPA (point): 2.9 out of 4

Al-Manar University of Tripoli –Muhieddine Makkouk Blvd-Abou Samra-Tripoli, Lebanon Final Year Project: Health Monitoring System via Mobile Application using CoAP Protocol.

Skills

C
Intermediate
C
Intermediate
C++
Intermediate
C++
Intermediate
CCNA
Intermediate
CCNA
Intermediate
CIRCUIT DESIGN
Intermediate
CIRCUIT DESIGN
Intermediate
CONTROL
Intermediate
CONTROL
Intermediate
LANGUAGES
Intermediate
LANGUAGES
Intermediate
MATLAB
Intermediate
MATLAB
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate

Languages

Arabic

Expert

English

Expert

French

Intermediate

Hobbies and interests

football, basketball, swimming.