Jana Mazboudi

-Assist clients and managed check-ins
-Resolve customer issues professionally
-Maintain smooth front desk operation
-Process payrolls and payment records

Welcome clients and provide exceptional front-desk customer service by managing appointments, responding to inquiries, and ensuring smooth daily studio operations. Handle class scheduling, membership and package administration, client check-ins, and payment processing. Coordinate communication between clients and instructors, resolve customer concerns professionally, maintain organized records, and prepare staff payroll while supporting the overall administrative and operational needs of the studio.

-Archived legal documents using Microsoft word
-Maintained confidential digital filing system
-Retrieved records efficiently when required

-Supervised campers and led daily activities
-Ensured safety and smooth program flow