Jana Dobrotkova

Responsible for quality of copy output provided by account teams
Editing a wide variety of PR materials in English, written by both native and non-native speakers:
- Press releases
- Op-eds
- Q&As
- Articles
- Features
- Presentations
- Newsletters
- Biographies
- Speeches
- Reports
- Crisis management communications
- Templates
- Fact sheets
- Photo captions
- Video scripts
- Branding materials
- Website and social media content
Updating the company's style guide
Developing and delivering writing skills training for account teams
Coaching colleagues on improving their writing
Producing a monthly editorial newsletter with a focus on frequent writing mistakes

• Providing admin support to the office team
• Administering all project documentation
• Handling official correspondence and memo writing
• Preparing presentations, reports and other documents
• Recording minutes of meetings
• Compiling bid documentation packages
• Conducting information research
• Proofreading and editing documents
• Setting up and maintaining the filing system
• Operating office equipment (printing, photocopying, binding)
• Coordinating courier shipments
• Ordering office supplies
• Acting as CRM Champion and managing CRM database for the region
• Reviewing internal and external corporate documents (PR materials, policies and procedures, technical manuals) and writing articles for global company intranet as a member of the Global Strategic Communications Team
• Managing complex travel arrangements, often involving remote and hostile locations
• Tracking employee attendance, overtime and annual leave
• Designing workflows and procedures for HR-related administrative tasks, as well as network drive directory structures to match business processes
• Maintaining accurate and updated employee records
• Dealing with insurance providers regarding policies and claims
• Operating a telephone exchange
• Petty cash tracking
• Basic IT troubleshooting
• Handling free zone formalities (earlier Jebel Ali, currently DMCC)
• Deputising for Office Manager in her absence

- Creating and maintaining an ambience appropriate to the prestige lifestyle image of the store
- Identifying key clients and developing effective client relations
- Driving sales and ensuring targets are achieved
- Projecting stock requirements
- Organising in-store events
- Delivering retail training sessions (sales, product knowledge etc.)
- Conducting store orientation for new hires
- Overseeing visual merchandising of the section
- Sales team recruitment and performance evaluation
- Expanding brand portfolio by sourcing new suppliers

- Managing 14 makeup stores in the UAE with a total staff complement of 50+
- Driving sales and ensuring targets are achieved
- Target setting and sales performance analysis
- Preparing store visit reports
- Maintaining brand standards across all stores
- Overseeing new store openings (up to 3 per month)
- Sales team recruitment
- Performance evaluation for store managers
- Organising in-store events
- Conducting training on sales-related topics for store teams
- Overseeing new hire induction
- Developing content for e-learning modules

- Managing a makeup store in Dubai and overseeing two others in Abu Dhabi and Bahrain with a total staff complement of 11
- Store administration as per international franchise standards
- Sales performance analysis
- Coordinating stock movement
- Projecting brand requirements
- Visual merchandising,
- Liaising with brand principals
- Devising and implementing the promotional plan
- PR and marketing
- Sales team recruitment and performance evaluation
- Overseeing upcoming store openings
- Maintaining all knowledge of the company's products
- Devising and conducting product knowledge and sales skills training for staff and tailored personal grooming training for corporate partners

Dealing with customers, setting up and maintaining client register, ordering stock and testers, merchandising, liaising between showroom managers and brand representatives, participating in makeup and skincare events

In charge of an on-trade sales audit of alcoholic beverages in Dubai, coordinating a team of freelance interviewers, supervising fieldwork on location, presentation of results to the clients, recruitment and training of personnel, desk research, back-checking and logic-checking of questionnaires, data entry

Maintaining the database of contacts and the appointment calendar, information research, translating documents (English - German), editing the website, self-correspondence, filing

In charge of the Estee Lauder, Rochas, Dunhill, Gucci, Nina Ricci, Versace and Calvin Klein counters at the Perfumes and Cosmetics department
- dealing with customers
- cash register handling
- visual merchandising

Translating from English and German into Slovak, editing news items

Teaching English and German - individuals and small groups

Translating of self-help course books from English into Slovak

Handling domestic and foreign business correspondence (English, German), dealing with foreign business partners, interviewing and assessing applicants, creating and maintaining the client portfolio, managing petty cash

In charge of export operations and customer support, handling domestic and foreign business correspondence (English, German, Russian), dealing with clients, invoicing, interpreting at business meetings

Writing and editing articles for a student newspaper