Janice Erguiza, Waitress Cashier

Janice Erguiza

Waitress Cashier

Delta Hotels by Marriott

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hotel And Restaurant Management
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Waitress Cashier at Delta Hotels by Marriott
  • United Arab Emirates - Dubai
  • My current job since September 2019
Waitress at Ramada Plaza by Wyndham
  • United Arab Emirates - Dubai
  • January 2017 to August 2019
F & B assistant at Grandeur Hotel
  • United Arab Emirates - Dubai
  • January 2016 to November 2017

• Collecting and surrendering cash float before and after duty from\to the reception area and assures that the both parties have signed the logbook.
• Checking and maintain the cleanliness and tidiness of the shop.
• Providing all the stocks needed for the whole day.
• Working independently and manage the shop.
• Welcoming the guest, taking and serving their orders, checking with them and ensures that they are enjoying their meals and ensures that their satisfactions are met.
• Explains every promotion that the shop provides in detail to avoid misunderstandings.
• Provide and prepares all the non-alcoholic beverages especially coffee to all the departments, from “NO CHARGE BILL” to room service or serve to restaurant and bar.
• Familiarize neither every regular guest that are residence of the hotel nor the non-residence guests and provide the good service consistently.
• Knows all the coffee selections and give fully attention to the guest special request especially on milk preferences.
• Make sure that all items are punched in the POS and collect and settle the payment correctly.
• Always endorse everything clearly to the next personnel before the break and before leaving the shop.

Cashier at The Cravings Group – The Blackboard by Chef Michel
  • Philippines
  • December 2014 to January 2016

Handles cash transaction of the restaurant. Receive payment by cash, cheques, credit cards and etc.
Responsible for daily sales report and month end sales summary.
Answer telephone calls regarding reservations, menu information, and business information.
Act as a hostess of the restaurant and assist in the dining area.

Cashier at Army Navy Burger + Burrito
  • June 2014 to November 2014

Handles cash transaction of the restaurant. Receive payment by cash, cheques, credit cards and etc.
Prepares change fund every beginning and end of the shift.

Real Estate Sales Representative at Builders Inc
  • September 2012 to November 2012

Sell and market condominiums and houses to a target market
Prompt computation with the client
Knowledgeable about what we are marketing

Food Attendant
  • to

Bagaberde101
Dec. 21, 2012 - April 30, 2014

Greet, communicate, and serve food and beverages to guests in a fast, efficient, and courteous manner.
Welcoming and assisting the guests to their respected seats, making reservations, answering inquiries and bidding goodbye genuinely.

Education

Bachelor's degree, Hotel And Restaurant Management
  • at University Of Pangasinan
  • April 2012
Bachelor's degree, Hotel and Restaurant Management
  • at University of Pangasinan
  • January 2012

Specialties & Skills

Microsoft Office
Troubleshooting
Service Excellence
Telephone Skills
Customer Driven
CASHIER
CUSTOMER RELATIONS
TELEPHONE SKILLS

Languages

English
Intermediate

Hobbies

  • wathing series in netflix and chill, dancing, singing