Janice Lois Ojales

* Responsible for organizing all of the administrative activities that facilitate the smooth running of the studio.
* Provides full range of office management duties such as staff management, production of work status reports, admin support to the General Manager, weekly reports for Finance team for billing purposes, and other ad hoc duties as requested.
* Creates timelines and delegate tasks to staff.
* Conducts daily morning meeting to go over items/tasks assigned and due for the day and determine if there are any roadblocks.
* Communicates any issues with the team and Client Servicing Manager.
* Responsible for consolidation and submission of all Tender documents.

• Administer the full hiring life cycle
• Maintain and update manpower plan & HRIS and prepare related monthly and weekly reports.
• Develop and devise sourcing options, including pro-active sourcing, headhunting and building candidate pipelines. Produce web based job adverts to promote the role and benefits of working with the company.
• Maintain an active and organized data bank of applicants for various positions.
• Screen and interview expats and local candidates up to senior manager level, prepare & present job offers and issue employment contracts.
• Prepare letters, forms and applications related to the administration of expats’ visas and work permits. Monitor closely passport expiry and ensure renewals are processed on time.
• Conduct new hire orientation sessions and facilitate terminations, resignations, promotions and transfers.
• Partner and liaise with external services for hiring requirements and with colleges/ universities for the Internship Program.
• Encode salary of new hires and ensure on time release of salary and overtime pay of all employees. Audit the salaries released and settle salary disputes as they arise.
• Initiate performance appraisal, assist line managers in conducting performance evaluation to their staff and ensure that recommendations are brought to the management awareness for their resolution
• Conduct investigations on employee complaints and ensure that grievances and disputes are settled amicably and professionally.
• Develop & maintain good working relationships with internal departments and external services to ensure effective provision of HR services across the organization and promote the image of the company externally.
• Formulate and revise job descriptions.
• Establish and maintain various filing/records/database of contracts, trace pending items, personal employee files and follow up as appropriate.

• Led the recruitment of Systems and Software Engineers.
• Formulated company policies and procedures. Ensured the implementation of these policies and the provisions in all of HR functions namely: Recruitment and Selection Process, Training and Development, Employee Relations, Compensation and Benefits.
• Conducted Job analysis and Job grading for all the subsidiary companies.
• Updated organization structure of the subsidiary companies as and when required.
• Responsible for preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Conducted studies on benefit needs and recommended employee benefit programs to management.
• Formulated and revised job descriptions.
• Revised the Performance Appraisal tool and monitored employee performance.
• Supervised the timekeeping and payroll administration of employees.
• Handled disciplinary cases, wrote and issued disciplinary memos.

• Managed the overall Student Recruitment and Retention function.
• Managed a team of Admissions staff in their telesales functions.
• Worked with the Marketing team to identify new methods to attract prospective students and improve enrolment numbers.
• Maintained an accurate database of all new registrations, parent contact details and class lists.
• Met with prospective parents, explained all admission procedures, fees structures and college regulations and provided assistance to ensure all documentation were completed effectively.
• Conducted college briefings, campus tours, parents’ and students’ orientation/assembly.
• Screened incoming freshmen and transferees for evaluation of credits/ acceptance/rejection.
• Evaluated and monitored off-campus, fund-raising and community service activities of the student council, academic organizations and social clubs.
• Provided counseling and guidance to students for career path and personality development.

• Analyze training needs and determine skill requirements based on corporate directions and departmental strategies.
• Design, implement and evaluat in-house training programs benefiting approximately 90% of the workforce.
• Source and evaluate training proposals. Serve as point person for training consultants
• Organize training venues, invitations, training kits, catering, etc.
• Administer the in-house Computer-based Training System.
• Maintain an up-to-date training database, ensuring accurate input of type and duration of training courses, no. of participants attended and costs involved.
• Provide management feedback on the effectiveness of training programs as well as recommendations to ensure the application of acquired skills and knowledge in the workplace.
• Evaluate and coordinate the attendance of employees and executives to public trainings, monitor their progress and administer their training service contracts.
• Assist in the conduct of the Business process and Organizational review, Job evaluation and CBA negotiation.
• Develop and implement several HR programs such as the Special Separation Program, Responsible Parenting Program and Livelihood Program, among others.
• Formulate HR policies and guidelines.
• Review and revise job descriptions for timeliness and accuracy.

• Responsible for receiving, circulating and recording all incoming and outgoing faxes, emails and hand deliveries. Ensure sequential numbering system in each and every outgoing correspondence.
• Ensure quality formats are being used adequately for correspondences, submittals, transmittals to clients, consultants and within division & departments
• Ensure proper document classification, sorting, filing and proper archiving. Review completeness of documentation and prepare document transmittals.
• Maintain documentation for projects undertaken by Adhoc Committees making in use the project numbering system for easy traceability and proper filing (soft & hard copy).
• Responsible for maintaining electronic folders and directories, tracking and retrieval of documents such as letters, contracts and proposals. Perform file backup to ensure proper storage and archiving.
• Manage an effective diary system for the SVP. Coordinate and organize meetings for the Executive team.
• Attend meetings to provide administrative support and take minutes, ensuring that these are accurately transcribed and distributed within agreed time scales.
• Maintain and manage all pertinent documents for a particular project or the whole organization. Ensure that all documents necessary for the Executive meetings are available.
• Prepare and edit correspondence, reports and presentations.
• Make international and local travel and guest arrangements.
• Responsible for faxing, photocopying and scanning documents.
• Prepare and edit correspondence, reports and presentations.
• Make international and local travel and guest arrangements.
• Organize and maintain files and records.