Human Resources Director
RLDatix
Total years of experience :24 years, 2 Months
- Design and lead people's strategy for EMEA and planning workforce global expansion in the region.
- Responsible of the HR functions, operations, organisational development, and employee’s life cycle for MEA, Sweden, Germany and global marketing function.
- Manage and Control HR budgets, payroll, and report on current and future staffing costs (FTE).
- Lead execution strategy and plans for recruitment, talent acquisition, performance, learning and development.
- Addressing all employee's relations; absenteeism, performance grievance and hearings.
- Work along senior leadership team to align the talent agenda with wider business strategic priorities.
- Active consultation for the executive leadership in providing strong strategic and commercial leadership to the global wider business strategies in MEA region.
- Develop a comprehensive L&D strategy and plans that develop the capability of our people at all levels in an engaging, multi-channel approach that drives personal ownership for learning
- Leading the People Performance; developing PM strategy, framework, and related projects.
- Leading the global HR compliance; alignment and revamping all HR KPIs, policies, processes, and procedures. Integrating of all companies from merger and acquisitions to RLDatix structure.
- Ensure alignment & compliance of all HR activities with local MEA & EU jurisdiction & regulations.
- Rollout and execute strategic plan, OKRs and SLAs to achieve the strategic goals.
▪ Participated & engaged in the preparation of people’s strategy, operational plan, and budget allocation for local government entities.
▪ Supported local government HR Functions in employee’s life cycle matters, compliance, and performance issues.
▪ Conducted performance and data analysis, research and benchmarks to develop systems, policies and processes based on global best practices.
▪ Managed and govern local government entities HR KPIs, Ensure regulations, processes and policies on time correct implementation. provide support to business units to ensure compliance.
▪ Provided support and engaged with stakeholders in workforce planning, support in recruitment process and interviews for specialised and senior positions.
▪ Engaged in identifying learning needs, talent planning, training and career development pathways.
▪ Designed and delivered learning interventions to drive cultural change and talent’s development.
▪ Coached mangers, delivered learning interventions to drive cultural transformation & talent pipeline.
▪ Managed enhancement of SAP employee’s performance systems, procedures, processes & guidelines.
▪ Supported managers in performance reviews, recruitment, grievance issues and disciplinary hearings.
▪ Revised proposals, procedures and policies, conduct regular risk assessment and recommend changes.
Achievement:
▪ Designed remote L&D strategy and rolled out online learning solutions at the start of the pandemic.
▪ Developed HR Employee engagement guideline and revamped rewards process and criteria.
▪ Reviewed and forward recommendations on “Employment Act” & “HR Law” based on benchmark study with UK, USA and Singapore.
▪ Developed and rolled out government HR KPIs and metrics aligned with EFQM excellence model.
▪ Developed government “Remote Working” policy to facilitate remote work during COVID-19 lockdown.
▪ Restructured career development paths and developed technical competencies framework.
Managing the succession and talent pool process implementation of the federal government workforce (>100, 000 employer), and creating development journey for the potential successors.
Leading HR, learning and development functions objectives and business strategy of the federal government entities in alignment with the UAE 2021 vision and objectives.
Managing development plan for talent pool & learning interventions (inclusive of assessments & coaching).
Design & deliver leadership workshops based on the development needs of the FAHR talent pool.
Study & design HR projects, sign off projects for implementation in the UAE different ministries and federal authorities and managing implementation plan and change management process.
Monitor the federal entities HR functions performance (KPIs) against federal strategic objectives.
Monitor the implementation of the performance management cycle in federal entities and ministries.
Key achievements:
Developed Succession policy, process, and framework for federal government.
Design and deliver the leadership development workshops.
Revised and redesigned the employee reward criteria and engagement initiatives.
Developed & launched HR SLA (Service Level Agreement) for federal government entities.
Developed the correction action plan for EOS, implementation of employee’s engagement plan.
Conducted the federal government employee’s efficiency & productivity study & correction plan.
Implement Oracle HRIS (HRMS) integration processes with Succession Management & PMS.
Developed federal human resources Maturity Matrix KPIs.
Designed the “Subject Matter Experts” portal for knowledge management of federal government.
Developed the “Shared Services” plan and framework for the support functions on the federal level.
Organisation restructure of Ministry of Health and Education.
Design the framework and plan for “Workforce Mobility” across government and private sectors.
- Develop processes & policies using Business Process Management (BPM) System Architect.
- Provide consultation to different RTA agencies in talent and performance management.
- Design & deliver leadership development programs & workshops for (L-2, L-3) managers.
- Managing & Developing the talent process & succession for the Local talents.
- Steering committee member for the development of the 2016 - 2019 HRD Strategy.
- Designed & implemented the Emiratization process and program for new graduates & accelerated development plan for enhancing the capability of UAE national talents.
- member of the "knowledge management" steering committee.
- lead facilitator for innovation laboratory brainstorm workshops for RTA innovation lab (Certified Facilitator, APMG, UK)
- Design & deliver leadership development programs & workshops for (L-2, L-3) managers.
- Conducting regular meetings with line managers & directors to identify both performance gap and the learning needs for the different RTA departments & agencies (Rail, Roads & Traffic, buses)
- Conduct regular updates to the training processes, policy and Career path guide.
- Lead a team of officers in conducting the learning needs analysis (TNA), designing and implementation of RTA training plan for RTA different agencies.
- Set and manage the project budget for scholarships and training plan.
- Conduct periodic training effectiveness and training impact evaluation for learning interventions.
- Manage a team of Training officers to execute the training plan, amend & revise training materials prepared by instructors and subject matter experts.
- Coach new managers for development during their promotional pool period. (+550 hr.)
- Manage and execute RTA’s HRD projects e.g. LMS, E-induction, E-learning, assessment center.
Key achievements:
- Developed processes & policies using Business Process Management (BPM) System Architect.
- Designed & implemented the online e-learning projects for RTA.
- Designed & developed “Mentoring” program for RTA talent pool with C-level executives.
- Launched Leadership talent program with AUS & “IDP” leadership program for L-2 & L-3 managers.
- Developed and implement RTA Assessment Center for recruitment & development.
- Developed the E-Induction digital learning solution for new employees.
- Designed & implemented the Emiratization process and program for new graduates & accelerated development plan for enhancing the capability of UAE national talents.
- Conducting employee’s recruitment assessments and Interim Performance Reviews for internal vacancies and promotions.
- Coaching (+2200 hrs.) and providing performance feedback, Conducting bi-regular performance reviews for the management promotions during the probation period.
- Conduct Training needs analysis and liaises with business areas to review and meet the learner needs, corporate objectives as well as identifying short and long-term plans.
- Managing a team of Learning & Development officers responsible for the instructional design and implementation of learning. Curriculum development for training programs and workshops to ensure corporate objectives and strategic plan met.
- Deliver, as the lead trainer a range of training courses and workshops curriculum relevant to the area of trainees’ competencies to a multicultural audience ensuring alignment with corporate objectives.
- Identify delivery platform options & learning interventions to maximize a learner-centered approach.
- Design & develop digital learning solutions for leveraging human capital performance.
Key Achievements:
Revamped the assessment center process and assessment interventions for promotion.
Designed the Emirates “Business Event” for leaders. Najm Merit Award from Emirates Aviation College, 2011: for “Designing and launching of the Business Event”
Design and curriculum development for the new leader’s development Program learning interventions.
Design & development of the IDP and performance management e-learning courses.
- Customer Relationship Management; leading cosmopolitan team onboard to seek every opportunity to interact with customers onboard to create a delight effect on all customers.
- Ensure that the highest standards of safety and security procedures met.
- Allocate workforce appropriately on daily operations bases considering skill levels, special individual qualifications, language requirements according to customer profiles.
- Facilitate available resources (time, product, workforce), ensuring it is used to its optimum level & Ensuring having a cost-effective operation.
- Manage and develop employee’s performance, relations and raise regular Performance Appraisals.
- Implement inflight services strategy, programs & process to maintain safety and quality standards throughout the different customer touchpoints.
- Manage the planning and execution of exhibitions, events and fashion shows.
- Manage the Development, execution of the marketing campaign for the exhibitions & events.
- Conduct market studies and business analysis to propose new exhibition & events.
- Negotiate & liaise with all media channels during the exhibitions, events.
- Head the production and publishing committee for the bi-annual “Defile” magazine editions.
- Delivering training for the customer service and marketing teams.
- Human Resources Management - Learning & Development - Job Analysis - Training Need Analysis - Curriculum Design
(distance learning ) Harvard Management Mentor Courses discription: - Foundations of Effective Thinking - Implementing Strategy - Solving Business Problems - Setting Goals & Projects - Business Management - Business Planning - Negotiating - Measuring Business Performance - Marketing Essentials - Managing Crises - Implementing Innovations - Hiring, laying off employees - Giving & Receiving Feedback - Finance Essentials / Budgeting - Creating Business Case