Janna Adnan Yacoub Khalaf Al-IEDANI, Senior Sales at Harvy Nicols

Janna Adnan Yacoub Khalaf Al-IEDANI

Senior Sales at Harvy Nicols

M.H.Al Shaya

البلد
الكويت - حولي
التعليم
دبلوم, Human Resources
الخبرات
14 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 10 أشهر

Senior Sales at Harvy Nicols في M.H.Al Shaya
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ مارس 2017

-Making sure to achieve monthly stire sales target.
- Guide and Give advise to custoners on product selection, Promoting sales through positive customer service efforts.
- Keeping the store clean and organized by monitoring fitting rooms and straightening merchandise.
- Knowing our merchandise sort and fold also making sure to know cloths colors, shape, size, pattern and prices to help me with different tastes of clients.
- Greeting customers as they enter also insuring that they get a positive impression of the store for them to be willing to come back later.

Executive Secretary -Office Manager for CHRO في Al Sayer Group
  • الكويت - الكويت
  • نوفمبر 2014 إلى فبراير 2015

Secretarial & Adminstration Tasks for HRD

Secreatry -Part Timer في lula'a Al Madinah for General Trading & Contracting
  • الكويت - الكويت
  • أغسطس 2009 إلى أغسطس 2010

Secretarial & Adminstration Tasks

Client Service Rep. في IO Centers
  • الكويت
  • أغسطس 2006 إلى يوليو 2009

• (Sales, corresponds, -Processing all incoming &outgoing communication in the form of emails, letters, voice messages or other forms of communication.
• Tele marketing, gathering information, day to day operations and aspects
of client services requests

• Customer service & handling all the follow up procedures with clients, controlling accounts payable & account receivable.
• Responsible for maintaining all office and personal files, with confidentiality Arranging and coordinating a business schedules and organizing travel, hotels
accommodation.
• Maintained and updated client information on the company database
• Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.

Services Controler في Advanced Technology Co.
  • الكويت
  • يونيو 2005 إلى يوليو 2006

Medical services Controller (Corresponds, preparation of engineers schedules& secretarial tasks)
• Scheduled appointments and maintained up to date client files.
• Managed incoming and outgoing correspondence and maintained contractor schedules.
• Liased with external contractors completing tenant improvements to ensure adherence to external schedules.
• Performed administrative duties and provided support to the Property Manager.
• Oversaw the maintenance and purchase of office supplies and equipment.
• Maintained and updated client information on the company database

Executive Secretary and Personal Assistant في European Telephone Center
  • الكويت
  • مايو 2003 إلى أبريل 2005

• Secretarial tasks, HR Department assistance, telemarketing, customer service, filling, reporting daily sales.
• Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.
• Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
• Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit, and distribute agendas and minutes of meetings.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which coordinating travel as well as lodging arrangements.

الخلفية التعليمية

دبلوم, Human Resources
  • في Pitman Trainning Center
  • أكتوبر 2009

Diploma in Human Resources

الثانوية العامة أو ما يعادلها, Computer Science
  • في (Al Arabi Center for Studies2002)
  • يناير 2002

Computer Science

الثانوية العامة أو ما يعادلها, Staff & Secretarial course
  • في (Al Ola Private Institute 1996)
  • يناير 1996

Staff & Secretarial course

الثانوية العامة أو ما يعادلها, Business Management course
  • في (Kuwait University 1994)
  • أبريل 1994

Business Management course

Specialties & Skills

Administration
Coordination
Customer Service
Marketing
MS Excel2007( Basic,Intermediate,Advanced)
MS Word2007( Basic,Intermediate,Advanced)
MS Windows Vista( Basic-Advanced)
MS Outlook2007( Basic,Intermediate)
MS Access2007( Basic,Intermediate)
Business Etiquette
MS Access2007( Basic,Intermediate)
Communication Skills
Time Management
Principles of Management
Keyboarding Devlopment( Arabic-English)
Career Resources
PC Skills
MS Powerpoint( Basic,Intermediate)
Business English

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Diploma in Business Skills with Personnel & HR (تدريب)
معهد التدريب:
Pitman Training Center
تاريخ الدورة:
January 2009

الهوايات

  • Reading