Janna Adnan Yacoub Khalaf Al-IEDANI, Senior Sales at Harvy Nicols

Janna Adnan Yacoub Khalaf Al-IEDANI

Senior Sales at Harvy Nicols

M.H.Al Shaya

Location
Kuwait - Hawali
Education
Diploma, Human Resources
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

Senior Sales at Harvy Nicols at M.H.Al Shaya
  • Kuwait - Al Kuwait
  • My current job since March 2017

-Making sure to achieve monthly stire sales target.
- Guide and Give advise to custoners on product selection, Promoting sales through positive customer service efforts.
- Keeping the store clean and organized by monitoring fitting rooms and straightening merchandise.
- Knowing our merchandise sort and fold also making sure to know cloths colors, shape, size, pattern and prices to help me with different tastes of clients.
- Greeting customers as they enter also insuring that they get a positive impression of the store for them to be willing to come back later.

Executive Secretary -Office Manager for CHRO at Al Sayer Group
  • Kuwait - Al Kuwait
  • November 2014 to February 2015

Secretarial & Adminstration Tasks for HRD

Secreatry -Part Timer at lula'a Al Madinah for General Trading & Contracting
  • Kuwait - Al Kuwait
  • August 2009 to August 2010

Secretarial & Adminstration Tasks

Client Service Rep. at IO Centers
  • Kuwait
  • August 2006 to July 2009

• (Sales, corresponds, -Processing all incoming &outgoing communication in the form of emails, letters, voice messages or other forms of communication.
• Tele marketing, gathering information, day to day operations and aspects
of client services requests

• Customer service & handling all the follow up procedures with clients, controlling accounts payable & account receivable.
• Responsible for maintaining all office and personal files, with confidentiality Arranging and coordinating a business schedules and organizing travel, hotels
accommodation.
• Maintained and updated client information on the company database
• Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.

Services Controler at Advanced Technology Co.
  • Kuwait
  • June 2005 to July 2006

Medical services Controller (Corresponds, preparation of engineers schedules& secretarial tasks)
• Scheduled appointments and maintained up to date client files.
• Managed incoming and outgoing correspondence and maintained contractor schedules.
• Liased with external contractors completing tenant improvements to ensure adherence to external schedules.
• Performed administrative duties and provided support to the Property Manager.
• Oversaw the maintenance and purchase of office supplies and equipment.
• Maintained and updated client information on the company database

Executive Secretary and Personal Assistant at European Telephone Center
  • Kuwait
  • May 2003 to April 2005

• Secretarial tasks, HR Department assistance, telemarketing, customer service, filling, reporting daily sales.
• Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.
• Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
• Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit, and distribute agendas and minutes of meetings.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which coordinating travel as well as lodging arrangements.

Education

Diploma, Human Resources
  • at Pitman Trainning Center
  • October 2009

Diploma in Human Resources

High school or equivalent, Computer Science
  • at (Al Arabi Center for Studies2002)
  • January 2002

Computer Science

High school or equivalent, Staff & Secretarial course
  • at (Al Ola Private Institute 1996)
  • January 1996

Staff & Secretarial course

High school or equivalent, Business Management course
  • at (Kuwait University 1994)
  • April 1994

Business Management course

Specialties & Skills

Administration
Coordination
Customer Service
Marketing
MS Excel2007( Basic,Intermediate,Advanced)
MS Word2007( Basic,Intermediate,Advanced)
MS Windows Vista( Basic-Advanced)
MS Outlook2007( Basic,Intermediate)
MS Access2007( Basic,Intermediate)
Business Etiquette
MS Access2007( Basic,Intermediate)
Communication Skills
Time Management
Principles of Management
Keyboarding Devlopment( Arabic-English)
Career Resources
PC Skills
MS Powerpoint( Basic,Intermediate)
Business English

Languages

Arabic
Expert
English
Expert

Training and Certifications

Diploma in Business Skills with Personnel & HR (Training)
Training Institute:
Pitman Training Center
Date Attended:
January 2009

Hobbies

  • Reading