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Jasmin Johnson, Recruitment & Training Executive

Jasmin Johnson

Recruitment & Training Executive·Tamdeen Mall Management

Kuwait

Master's degree, Human Resource Management

Work experience

Total years of experience: 15 years, 2 months

Recruitment & Training Executive

May 2017 - Present

Tamdeen Mall Management

Al Kuwait, Kuwait

May 2017 - Present

Key Functions:
Currently serving in a HR Generalist profile
Recruitment:
• Manage complete recruitment cycle across all levels, functions and TMM properties from sourcing to onboarding to completed probation period to residence transfers
• Administer written or psychometric assessments as appropriate; evaluate and analyze results
• Prepare recruitment reports and related analytics such as speed/fill time, strike rate, offer acceptance rate, quality of hire, etc.
HR Generalist:
• Maintain an updated log of Job Descriptions
• Manage Employer Branding by preparing, posting and following through on content for TMM career page, and other social media websites (such as LinkedIn, Facebook, Twitter and Instagram) with Marketing
Training:
• Conduct Training Need Analysis and identify training programs to fix gaps in performance
• Manage E-Learning platform (LinkedIn Learning) and access for all TMM employees; monitor engagement
• Manage MECSC memberships and facilitate their webinars and training programs
• Facilitate blended learning options with training vendors for trainings in and outside Kuwait
• Link learning and development to performance appraisal cycle and succession planning

Company industry:
Real Estate
Job role:
Human Resources and Recruitment

Coordinator - Human Resource Management

August 2015 - April 2017

Al-Sayer Franchising Company

Al Kuwait, Kuwait

August 2015 - April 2017

Key Functions:
• Managed complete recruitment cycle for all positions in al-Sayer Franchising Co. and it’s business units for Kuwait, UAE and Turkey operations
• Managed local and international recruitment for ‘Caribou Coffee’ and Five Guys’ brands
• Conducted induction and orientation for new joiners
• Defined KRAs and identified KPIs for all functional job roles across all departments
• Conducted annual performance appraisals for Kuwait, UAE and Turkey
• Assisted in the development/maintenance/implementation of policies and procedures related to HR and Organization Development
• Identified ‘fast trackers’ list for succession planning across all functions
• Utilized Microsoft Office tools and technologies such as Word, Outlook, PowerPoint, Visio, Excel and Exact Synergy Enterprise (Business Software System)
Projects Undertaken:
1. Overseas recruitment from Nepal, Philippines and India for Caribou Coffee & Five Guys brands.
2. Job Description revision and creation
3. Organization structure creation for all departments.
4. Employee Handbook for 'Five Guys Famous Burgers and Fries’ creation
5. HR manual & process flow charts creation for ASF & its’ business units
6. KPI Database creation for performance management
7. Employee engagement initiatives

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

HR Consultant - Recruitment Advisory + HR Consulting

February 2013 - March 2015

PROCAPITA

Al Kuwait, Kuwait

February 2013 - March 2015

Key Functions:
• Performed within the Recruitment Advisory team & the HR Advisory team, to work in HR projects against challenging targets, customized client requirements and deadlines.
• Administered complete recruitment and head hunting for our esteemed clients, from junior to senior positions, from - sourcing CVs, screening & selecting, interviewing, profiling of relevant resumes for client review, scheduling interviews, signing of offer letter and conducting timely follow ups till completion of probation period
• Participated in HR projects such as ‘Organization Structure Reports’, ‘Job Descriptions Creation’, ‘HR Policies & Procedures Creation’, ‘Training & Development Process Creation’, ‘Performance Appraisals Forms’, ‘Salary Surveys’, ‘Job Evaluation & Grading’, etc.
• Utilized sourcing options (Online job portals such as Bayt.com, Monstergulf.com, Naukrigulf.com, Gulftalent.com & exclusive client job portals)
• Maintained and updated all pertinent applicant and interview data in our personal database.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

HR Recruitment Specialist

October 2011 - January 2013

Al Afaq United

Al Kuwait, Kuwait

October 2011 - January 2013

Key Functions:
• Administered complete recruitment solutions for our esteemed clients, from junior to senior positions, from - sourcing CVs, screening & selecting, interviewing, profiling of relevant resumes for client review, scheduling interviews, signing of offer letter and conducting timely follow ups till completion of probation period
• Utilized sourcing options (Online job portals such as Bayt.com, Monstergulf.com & exclusive client job portals)
• Maintained and updated all pertinent applicant and interview data in our personal database

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

HR Executive

May 2010 - July 2010

Zicon Consultants & Management Services

Pune, India

May 2010 - July 2010

Key Functions:
• Managed Recruitment and Head Hunting for positions across all industries using job portal Naukri.com
• Designed Employee Feedback Questionnaires for client companies.
• Conducted an ‘Employee Feedback cum Engagement Survey’ for a client company - Genus Power Infrastructure, Jaipur by personally interviewing more than 200 employees across various departments.
• Conducted a ‘Training Need Analysis’ for Genus Power Infrastructure, Jaipur by interviewing top management staff and head of departments.
• Collected, recorded, consolidated and analyzed data manually
• Presented final quantifiable results for clients’ top management review

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

Call Centre Agent

December 2008 - June 2009

WNS Global Services

Pune, India

December 2008 - June 2009

• Conducted Market Research of UK households on behalf of G.F.K.NOP (Growth from Knowledge) a UK based Market Research Company serving a wide range of clients in diverse industries across the globe.
• Conducted Market Research for international clients within a targeted market segment depending on the clients' information needs (specified demographic, income range, geography etc.)
• Handled a large database of household telephone numbers by selecting a representative sample using random-digit-dialing (RDD).
• Conducted Computer Aided Telephonic Interviews (C.A.T.I Process) which typically included a scripted and carefully designed questionnaire with closed-ended and open-ended questions, to allow depth of response and probing to collect accurate and valid data.
• Worked at an impressive Conversion Rate (acquiring specified number of completed interviews within a specified number of dials) under difficult deadlines.

Company industry:
IT Services
Job role:
Research and Development

Education

Indira Gandhi National Open University

June 2020

June 2020

Master's degree, Human Resource Management

Kuwait

Pursuing second Master's degree in HRM

Sadhana Centre for Management & Leadership Development

May 2011

May 2011

Master's degree, Human Resource Management

India

GPA (point): 3.70 out of 5

GPA (point): 3.70 out of 5

2 year full time MBA programme

Skills

Interviewing
Expert
Interviewing
Expert
Feedback
Expert
Feedback
Expert
Hunting
Expert
Hunting
Expert
Questionnaires
Expert
Questionnaires
Expert
Market Research
Expert
Market Research
Expert
Power Point
Expert
Power Point
Expert
Excel
Expert
Excel
Expert
MS Word
Expert
MS Word
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Market Research
Expert
Market Research
Expert
Questionnaires
Expert
Questionnaires
Expert
Hunting
Expert
Hunting
Expert
Feedback
Expert
Feedback
Expert
Interviewing
Expert
Interviewing
Expert

Languages

English
Expert
Arabic
Beginner

Memberships

Rashtriya Life Saving Society (India)

Member

June 2009

Training and Certifications

Certifications
• Certified PPA Practitioner – Thomas International Assessment