Programme Manager
GEMS Education
مجموع سنوات الخبرة :20 years, 9 أشهر
Project Management:
• To contribute to all programme activities from the pre-operational stage through to school operational phase.
• To assist in the supervision and development of additional projects as determined by the Director, Pre-Operation Division.
• To contribute to the overall development and efficient operations of the Pre-operations Division and the objectives of on-time, programme delivery.
• Identify and clarify project needs, scope, design and resource for projects under direct supervision.
• Develop timeline and processes for completion of each stage of Pre-Operations process for projects under supervision as determined by the Pre Operations Director.
• Ensure that projects under supervision satisfy local authority regulations and meet all necessary compliances for schools to operate.
• Ensure that project timelines are met and all identified tasks are completed on schedule for projects under direct supervision.
• Ensure planning takes place with the relevant GEMS departments to ensure effective design and delivery schedules for project under direct supervision.
• Assist in the development of logistical and supplies start up packages for each model of GEMS school.
Supervision and Monitoring:
• Ensure smooth implementation of all aspects of Pre-Operational processes for projects under direct supervision.
• Track and monitor each project under direct supervision and ensure these projects develop and are implemented according to all parameters; budgets, delivery targets and quality.
Progress and Reporting:
• Develop a monitoring and feedback process for each project under direct supervision.
• Develop tracking charts showing timelines and progress to completion for all projects under supervision.
• Report at regular intervals to the Pre-Operations team and the Director, Pre-Operations as required.
• Escalate project or organisational risks as required to minimise / mitigate disruption to project delivery.
Project Management:
• Responsible for Corporate Presentations to potential and current business partners.
• Responsible for Research Projects for the exploration and advancement of business objectives.
• Responsible for tracking and follow up of key company projects reporting to the President & CEO.
• Lead and support the monthly Business Unit Reviews for the report of all regional offices to head office.
Company Governance:
• Ensuring streamlined policies and procedures, within all regions, branches and companies.
• Responsible for corporate issues management, including development and implementation of strategic policies.
• Actively engage with relevant functional departments to ensure functions are properly aligned to support company's business interests.
• Explore and utilise synergies between the Corporate Affairs functional areas and other functions.
• Responsible for the external communication on behalf of the desk of the President & CEO.
• Manage the Corporate Affairs Manager and Corporate Affairs Team.
Manage the Strategic Initiatives (SI) portfolio governance within the country and ensure that all projects are progressing as per the agreed timelines and in line with governance framework.
Execute and maintain programme management processes and disciplines in the areas of: program schedule and quality management; communications management; resource management; cost management; procurement management; risk / issue management; change management.
Manage the budget in country to influence the organization’s financial profitability whilst ensuring there is effective budgetary control.
Manage dependencies and interfaces between programme and project workstreams.
Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels.
Define and initiate projects, to manage cost, schedule, and performance of projects, whilst working to ensure the ultimate success and acceptance of the programme.
Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the programme to enhance effectiveness toward the business result or strategic intent.
Present periodic Dashboard reports on the current portfolio, programmes, and portfolio risks and issues.
Manage and deliver strategic priority projects to cost, time and quality criteria.
Mentor staff in methodology and consulting excellence, encouraging best practice in project management and project planning.
Responsible for the management and career development of Change Team personnel.
Lead change projects across GI functions from idea to implementation, delivered to agreed scope, cost, quality and timescale.
Responsible for projects managed complied and adhered to the LBG project delivery lifecycle.
Produced all project management deliverables including the plan, tracked progress against the plan and im-plemented strategies to recover slippage.
Established project structure, governance and communication process to escalate, manage and resolve risks and issues to ensure business benefits were realised.
Established, controlled and monitored project resources, taking appropriate action to overcome difficulties or delays.
Lead projects successful through all gateway criteria, including approval gateways and Sarbanes Oxley assessments
Identified and managed external dependencies, across GI functions, other business units and with external suppliers where appropriate.
Implemented an appropriate quality management system.
Built strong stakeholder relationships across the GI function.
Lead, managed and motivated project teams to ensure delivery of projects.
Project managed full dynamic lifecycle for the introduction of a paperless direct debit bureau service. Incorporating business change and a software development project. Thus including setting up the project governance using Prince 2 methodology, within the agreed schedule, quality and cost.
Project managed the introduction of a new payment network to allpay.net's expanding payment collection service. Working in partnership with a large high street brand retailer to facilitate the development of their POS systems to process payments on behalf of allpay.net's client base.
Project managed a product and service based project including software development. The project was to facilitate the first bill payment debit/credit card processing site via digital interactive tv in the UK. The development of multiple components and real time debit/credit card authorisation processing has allowed this product to be realised from its initial concept. Working alongside 2 external parties to achieve the end result.
Project managed full life cycle of introduction of allpay.net’s debit /credit card payment terminals, allowing their commercial customers to utilize for payment collection purposes. This project was a complex delivery, and very high profile for the company. Working in collaboration with in-house software developers and third party developers added to the complexity and control over the project.