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jeanessey ignacio, Store Manager

jeanessey ignacio

Store Manager·Geek NaƟon

Kuwait

Bachelor's degree, Nursing

Work experience

Total years of experience: 14 years, 2 months

Store Manager

July 2020 - Present

Geek NaƟon

Al Asimah, Kuwait

July 2020 - Present

• Oversee daily store operaƟons, ensuring smooth sales and customer service.
• Manage inventory, replenishment, and stock control.
• Lead and moƟvate staff to achieve performance goals.
• Prepare weekly and monthly reports, analyzing store performance.
• Implement sales strategies and promoƟonal acƟviƟes.

Company industry:
Retail & Wholesale
Job role:
Management

Deputy Sales Manager

February 2019 - July 2020

Geekay Games

Al Farawaniyah, Kuwait

February 2019 - July 2020

• Ensured smooth cashiering, item requests, receiving, and replenishment.
• Monitored compliance with company policies and procedures.
• Supported achievement of sales targets and KPIs.
• Acted as point of contact for staff when Store Manager was unavailable.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

June 2017 - November 2018

Alghanim Industries – Safat Home,

Al Asimah, Kuwait

June 2017 - November 2018

• Assisted customers with home furnishing products.
• Handled sales, inventory, and merchandising.
• Delivered excellent customer service and supported store operaƟons

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

October 2012 - May 2017

Home Centre – Landmark Group,

Al Asimah, Kuwait

October 2012 - May 2017

• Provided customer service and sales support in furniture retail.
• Managed inventory, merchandising, and POS systems (GDMS/ORPOS).

Company industry:
Retail & Wholesale
Job role:
Sales

Counter Assistant

July 2011 - February 2012

Star Appliance Center Inc.

Quezon City, Philippines

July 2011 - February 2012

• Handled cashiering, invoicing, and installment processing.
• Verified cashier documents, float counƟng, and banking.
• Supported branch operaƟons as reliever.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

Our Lady of FaƟma University

January 2009

January 2009

Bachelor's degree, Nursing

Philippines

ST ANTHONY NOVA SCHOOL - ELEMENTARY

March 2005

March 2005

Diploma, VISUAL BASIC/LOGIC FORMULATION

Philippines

-crash course

St. Anthony Nova School

January 2005

January 2005

High school or equivalent, highschool

Philippines

Skills

Microsoft Office
Expert
Microsoft Office
Expert
POS
Expert
POS
Expert
ATM
Expert
ATM
Expert
BANKING
Expert
BANKING
Expert
CASHIER
Expert
CASHIER
Expert
CLOSING
Expert
CLOSING
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
FEATURES
Expert
FEATURES
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
POS
Expert
POS
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CASHIERING
Intermediate
CASHIERING
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate

Social profiles

Languages

English

Expert

Arabic

Intermediate

Training and Certifications

Certifications
Blood TesƟng Course
Visual Basic / Logic FormulaƟon
Blood Testing Course
Visual Basic / Logic Formulation