RESERVATION AGENT
Al Mauzoon Tourism
Total years of experience :13 years, 3 Months
Assisting and advising customers who may be
choosing from a variety of travel options.
Making reservations for customers based on
their various requirements and budgetary
allowances.
Checking the availability of accommodation or
transportation on the customers’ desired travel
dates.
Helping plan travel itineraries by suggesting
local tourist attractions and places of interest.
Processing payments and sending confirmation
details to customers.
Providing support to customers who may need to
amend or cancel a reservation.
Monitored dining area to ensure best customer experiences.
Perform cashiering duties and handles petty cash and DSR
Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, café latte, and cappuccino etc.
Helped customers with their inquiries and resolved issues promptly.
Consistently checked on customers to ensure satisfaction with each food course and beverages.
Provide excellent customer services that promote satisfaction
* Greet customers and present menu
* Served as additional help for restaurant, including cashier and
handling of monies.
* Facilitated working environment by maintaining a clean and
sanitized facility.
* Assisted subordinates and supervisors in identifying and
resolving problems.
* Responsible for the seating and serving customers.
* Take & serve food/drinks orders and up-sell any additional
products
* Cooperate with all the serving and kitchen staff
I look forward to working in an environment, where my
professional skills as well as my educational qualifications are
utilized for the benefit of the organization.
Scheduling flights based on customer needs and
available flights, including checking weather
conditions and making changes as needed
Communicating with customers to answer
questions about tickets, pricing, or flight
schedules.
Entering customer information into a computer
system to issue tickets or update records
Ticketing agent jobs that involves processing
electronic ticketing requests for customers or
agents over the phone
Deliver important documents and items from one place to another.
* Coordinated of incoming and outgoing mail.
* Perform the delivery tasks and pick-up of customer material, in a polite, resourceful and professional
manner
* Take orders on the phone or a wireless data service to determine where it must have delivered.
3rd Honorable Mentioned
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Buena Vista, Agusan Del Norte Will be furnished on demand.