Secretary cum accounts cum real estate agent
Alliott Hadi Shahid Chartered Accountants
Total years of experience :15 years, 7 Months
answering telephone calls
• maintaining diaries
• arranging appointments / meetings
• taking messages
• typing and word processing
• filing of documents
• handling correspondence
• Maintain calendar / appointments
• Keeping company and family records (IDs/ insurances)
• Maintains the bank accounts records / access of the superior
(Accounts)
• Handle petty cash and reconciliation.
• Preparing Salary of staffs
• Preparing Company’s vouchers / cheques / receipts
• Encoding in QuickBooks
• Maintains Bank Book of the Company
• Access the Online Banking Account of the company
(Real Estate Agent)
• Determine clients’ needs and financials abilities in order to propose solutions that
suit them
• Perform comparative market analysis to estimate properties’ value
• Display and market real property to possible buyers
• Attends Tenant’s Inquiries/maintenance problems
• Provide guidance and assist sellers/buyers in marketing/purchasing property for
the right price under the best terms
• Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
• Maintain and update listings of available properties
Provide best-in-class customer service, problem resolution and technical
troubleshooting to customer queries over the voice based phone service
• Troubleshoot customer issues related to internet broadband, cable, modem,
router
• Meet customer requirements through first contact resolution.
• Work in a 24x7 work environment; rotational /night shifts and no fixed
weekly offs.
• Clarify customer requirements; probe for and confirm understanding of
requirements or problem.
• Greet customers in a courteous, friendly, and professional manner using
agreed upon procedures.
• Listen attentively to customer needs and concerns; demonstrate empathy.
• Confirm customer understanding of the solution and provide additional
customer education as needed.
Responsible for compiling monthly reports
• Skill of performing quick calculations on mathematical figures.
• Responsible for maintaining returned checks of the company
• Calculating and checking to make sure payments, amounts and records are
correct
• Managing petty cash transactions
• In-charge for the filing of employee benefits
• Providing support to the team of accountants
4. Bureau of Internal Revenue - Region 8
answer telephone enquiries from customers, attend to visitors and assist other staff
in the organization with their enquiries
• sort and distribute incoming mail to areas and staff within the organization and
dispatch outgoing mail
• file papers and documents
• operate a range of office machines such as photocopiers, computers and faxes
• Sending and receiving forms for the company