Jenneth Duran, Sales and Customer Service Representative

Jenneth Duran

Sales and Customer Service Representative

Al Qudra Sports Management

Location
United Arab Emirates
Education
Bachelor's degree, Marketing
Experience
16 years, 9 Months

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Work Experience

Total years of experience :16 years, 9 Months

Sales and Customer Service Representative at Al Qudra Sports Management
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2014

My daily task as Sales and Customer Service includes the ff:
- Front of the line personnel, includes assisting and orienting the gym facilities to client and existing members.
- Handling customer complaint and inquiries. Cash register and reception duty.
- Telemarketing and coordinating with potential corporate contract, sending quotation and proposal.
- Administrative and clerical work.
- Events and Marketing organizer, doing advertisement profolio and social media marketing

Membership Coordinator at Fitness360
  • United Arab Emirates - Dubai
  • June 2012 to June 2014

Sales and Marketing includes the following:
- Responsible for daily sales target, appointment setting and follow up call for no sale client.
- Customer Service provider and attending membership inquiries and after sales need.
- TeleMarketing

Membership Consultant at Fitness First Philippines Inc
  • Philippines
  • January 2011 to April 2012

Fitness First Philippines Inc.
SM Fairview, Quezon City Phils.
Membership Consultant
January 2011 - April 2012
• Responsible for Membership Sales.
• Daily sales, Appointments and Prospecting.
• Motivating Individual the importance of health and fitness.
• Providing Members excellent experience of exercise and healthy lifestyle.

Fitness 360
Mazaya Center, Mezzanine Floor
Shk Zayed Rd. Dubai, UAE
Membership Coordinator

• Responsible for Membership Sales.
• Daily sales, Appointments and Prospecting.
• Motivating Individual the importance of health and fitness.
• Providing Members excellent experience of exercise and healthy lifestyle.

Marketing Professional at Toyota Motors Philippines
  • Philippines
  • May 2010 to January 2011

Toyota Motors Philippines
Batasan Road, Commonwealth
Quezon City, Philippines
Marketing Professional
May 2010 - January 2011
• Responsible for Vehicle Sales and Marketing
• Prospecting potential buyers, and Corporate accounts.
• Selling and providing vehicle requirement for client.
• Good Customer Relation.

Customer Service Representative at Philippine Pizza Hut Inc
  • Philippines
  • June 2007 to February 2010

Philippine Pizza Hut Inc.
Aurora Tower, Cubao
Quezon City, Philippines
Customer Service Representative
June 2007 - February 2010
• Responsible for Inbound Calls, Order Taking for deliveries and Confirmation
• Providing Excellent Customer Service hassle free order taking.
• Handling Customer Complains, and Technical Support.

Education

Bachelor's degree, Marketing
  • at Polytechnic University of the Philippines
  • May 2007

Bachelor of Business Administration Major in Marketing. Polytechnic University of the Philippines Sta.Mesa, Manila June 2003 - May 2007

Specialties & Skills

Languages

English
Expert

Memberships

Junior Marketing Excecutive
  • Member
  • April 2004

Training and Certifications

Excellent Customer Service Training (Training)
Training Institute:
Customer Service inaction and seminar
Date Attended:
June 2007
Fitness And Sales Marketing (Training)
Training Institute:
Fitness First Induction
Date Attended:
January 2010