Sales Support Executive
NATRONIC
Total years of experience :10 years, 4 Months
-Responsible in handling product inquiries, offer preparation, project coordination and tender participation.
-Accountable in preparing Purchases Orders, Invoices and sales documentation.
-Manage petty cash account and performs general accounts payable/accounts receivable duties.
-Overall in-charge in maintaining company files; maintenance contracts together with its supporting documents, Quotations and Invoices.
-Responsible in coordinating and follow-ups with the suppliers, lead clients and payment collections.
-Responsible in acquiring and disseminating updates related to company’s product range.
-Maintain accounting and operational entries in the System base.
-Handles the uploading of remittances to individual accounts.
-Verify receivable and payable entries in the System Base.
-Generate reports and other documents for various departments.
-Troubleshoot all accounts with discrepancy.
-Daily Back-up of the System Base.
-Handles the manual posting of receivables to current and active accounts.
-Updating members Capital Contributions and Deposits.
-Provides monthly and annual remittances report to the head accountant.
-Administer insurance claims for the beneficiaries.
-Responsible in dealing with all loan inquires, insurance claims and other related services.
-Responsible in screening of required documents of loan applicants.
-Validates and Processes loan applications.
-Handling and record filing after loan releases.
-Provides daily, monthly and annual monitoring of loan releases.
-Respond to incoming customer inquiries by following techniques provided and approved by training.
-Effectively handle incoming customer call/e-mail inquiries within established periods.
-Basic comprehension of the product and familiar in a Windows-based environment
-Track and report processes aimed at identifying specific service issues resulting in quick resolution of identified issues.
-Take orders from customers and present them as requested
-Process bills for the customer and also issue them receipts
-Help with outdoor delivery or with food preparation at the kitchen, depending on what is required at any particular time
-Pack foods ordered by customers and serve them in the most efficient manner
-Provide helpful answers to queries or questions proffered by customers
-Furnish customers with helpful information regarding service time and special deal offers.