Ticketing Coordinator
NAFFCO
Total years of experience :2 years, 2 Months
• Assisted with staff inquiries and requests regarding personal and business trips, hotel bookings, and UAE visa applications.
• Collaborated with travel agencies to enhance travel itineraries and secure cost-efficient rates.
• Aided Air France/KLM Royal Dutch and Delta Airlines passengers regarding ticket/ booking concerns such as itineraries, flight details, rebooking, rerouting and flight disruptions, travel documents, and online check-in process.
• Received multiple commendations from passengers and was awarded for being among the top three sellers in the last quarter of 2022.
• Performed ticketing and facilitated the check-in process for Thai Airways passengers, including tagging and handling of baggage, as well as assisting with boarding and deplaning procedures.
• Aided Etihad Airways passengers with their ticket and booking concerns, including itineraries, flight details, rebooking, rerouting, and flight disruptions.
• Received multiple commendations from passengers.
SENIOR ON-THE-JOB-TRAINING August 30, 2018 - November 28, 2018 MacroAsia Airport Services Corporation 3rd Floor Bldg. A., Skyfreight Center, Ninoy Aquino Avenue, Parañaque City, Philippines JUNIOR ON-THE-JOB-TRAINING June 10, 2017 - August 5, 2017 MIASCOR Logistics Corporation Ninoy Aquino International Airport, Parañaque City, Metro Manila, Philippines