Senior Executive - Media Support
Publicis Media and Starcom
Total years of experience :8 years, 7 Months
Publicis Media - Senior Executive - Media Support (Promotion) (November 2016 - Present)
Starcom Mediavest Group - Executive - Media Support (September 2010 - November 2016)
▪ Testing the software ‘Navision' whenever a new module is introduced. Once evaluated then provide feedback to the designers and report errors if any.
▪ Carrying out administrative support to our media executives and mentoring them for efficient client bookings along with follow up checks.
▪ Handle paperwork, keeping a close watch on the report preparation which includes working on the 'Navision' software, sending out emails, tackling errors encountered by users to rectify them by looking into the issues or contacting the developers directly.
▪ Training sessions conducted with the use of training manuals from the developers via powerpoint presentations, telephonic training or one-on-one's.
▪ To provide backend support to media users across six countries remotely, which includes dealing in confidential share and manual entering of data.
Administrative Assistant and Sales Coordinator
▪ Attending calls and transferring them to the respective concern job related departments.
▪ Sending and collecting the shipping documents.
▪ Filing all Incoming and Outgoing Documents under the respective folders.
▪ Entering SAP numbers /Order numbers on Sales Order File Shipment Advice which are sent to the customers
▪ Dispatch shipping documents / GCC certificates to the respective customers.
▪ Worked as temporary Sales Coordinator too for 2 months to fill in an employee who was on leave.
