Jhemma Angeles, Personal Assistant

Jhemma Angeles

Personal Assistant

Servcorp

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Pharmacy
Experience
20 years, 0 Months

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Work Experience

Total years of experience :20 years, 0 Months

Personal Assistant at Servcorp
  • United Arab Emirates - Dubai
  • My current job since July 2012

All responsibilities related to my roles as Personal Assistant and Executive Assistant similarly are as follows:

• Manage and maintain extensive diary and travel arrangements.
• Scheduling day-to-day activities and meeting for the compilation and documentation of reports and communications in the database.
• Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Prepare reports, memos, letters and other documents, using word processing, spreadsheet, database, or presentation software.
• Conduct research, compile data, and prepare papers for consideration and presentation.
• Provide historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
• Monitor, screen, respond to and distribute incoming communications.
• Attend phone calls from clients and also respond to the emails received from clients and concerned party members without fail.
• Perform managerial duties and take staff meetings in absence of manager.
• Plan, coordinate, and implement special events, fund raisers, anniversary celebrations, official functions.
• Set up and oversee administrative policies and procedures for offices and/or organizations.
• Oversee the work of clerical and other administrative staff, as well as making sure that everything is in place for the office to function smoothly.
• Research complete ad hoc projects when required.

Personal Assistant at Knowledge and Human Development Authority
  • United Arab Emirates - Dubai
  • January 2012 to July 2012

All responsibilities related to my roles as Personal Assistant and Executive Assistant similarly are as follows:

• Manage and maintain extensive diary and travel arrangements.
• Scheduling day-to-day activities and meeting for the compilation and documentation of reports and communications in the database.
• Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Prepare reports, memos, letters and other documents, using word processing, spreadsheet, database, or presentation software.
• Conduct research, compile data, and prepare papers for consideration and presentation.
• Provide historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
• Monitor, screen, respond to and distribute incoming communications.
• Attend phone calls from clients and also respond to the emails received from clients and concerned party members without fail.
• Perform managerial duties and take staff meetings in absence of manager.
• Plan, coordinate, and implement special events, fund raisers, anniversary celebrations, official functions.
• Set up and oversee administrative policies and procedures for offices and/or organizations.
• Oversee the work of clerical and other administrative staff, as well as making sure that everything is in place for the office to function smoothly.
• Research complete ad hoc projects when required.

Executive Secretary / Bid Coordinator at EFS Facilities Services LLC
  • United Arab Emirates - Dubai
  • November 2010 to January 2012

All responsibilities related to my roles as Personal Assistant and Executive Assistant similarly are as follows:

• Manage and maintain extensive diary and travel arrangements.
• Scheduling day-to-day activities and meeting for the compilation and documentation of reports and communications in the database.
• Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Prepare reports, memos, letters and other documents, using word processing, spreadsheet, database, or presentation software.
• Conduct research, compile data, and prepare papers for consideration and presentation.
• Provide historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
• Monitor, screen, respond to and distribute incoming communications.
• Attend phone calls from clients and also respond to the emails received from clients and concerned party members without fail.
• Perform managerial duties and take staff meetings in absence of manager.
• Plan, coordinate, and implement special events, fund raisers, anniversary celebrations, official functions.
• Set up and oversee administrative policies and procedures for offices and/or organizations.
• Oversee the work of clerical and other administrative staff, as well as making sure that everything is in place for the office to function smoothly.
• Research complete ad hoc projects when required.

Administrative Officer / Executive Assistant at Nicholas Publishing International
  • United Arab Emirates - Dubai
  • February 2009 to October 2010

All responsibilities related to my roles as Administrative Officer and Assistant Office Manager similarly as follows:

• Maintained office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
• Implemented and maintained procedures/office administrative systems.
• Assigned and monitored clerical, administrative and secretarial responsibilities and tasks among office staff.
• Organize orientation and training of new staff members.
• Acquired best solutions to overcome any hurdles in the company.
• Maintained records and follow up on renewals for registrations, pre-qualifications, and other routine paperwork required to conduct business with Federal, state, and local government agencies. Monitor office and proposal supplies and assist with reordering stocking supplies.
• Assisted clients by providing the best solution with their concerns and complaints regarding the products/services offered by the company.

Assistant Office Manager at The Media Factory FZ LLC
  • United Arab Emirates - Dubai
  • November 2007 to January 2009

All responsibilities related to my roles as Administrative Officer and Assistant Office Manager similarly as follows:

• Maintained office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
• Implemented and maintained procedures/office administrative systems.
• Assigned and monitored clerical, administrative and secretarial responsibilities and tasks among office staff.
• Organize orientation and training of new staff members.
• Acquired best solutions to overcome any hurdles in the company.
• Maintained records and follow up on renewals for registrations, pre-qualifications, and other routine paperwork required to conduct business with Federal, state, and local government agencies. Monitor office and proposal supplies and assist with reordering stocking supplies.
• Assisted clients by providing the best solution with their concerns and complaints regarding the products/services offered by the company.

Medical Representative at PL Asia Pacific (Phils) Inc.
  • Philippines
  • April 2004 to August 2007

Responsibilities are as follows:

• Made daily/fortnightly sales calls on targeted medical practitioners, retail and community hospital pharmacists and ancillary staff personnel in an effort to influence prescribing habits of promoted products.
• Maintained and utilized excellent product knowledge and effective selling skills in order to advise key physicians, pharmacists and other key opinion leaders to support the use of promoted products.
• Organised appointments and meetings with community and hospital-based healthcare staff.
• Identified and established new business opportunities and at the same time maintained good client relationships.
• Negotiated contracts and managed tactical funds.
• Demonstrated/presented products to healthcare staff including doctors, nurses and pharmacist.
• Attended/organised trade exhibitions, conferences and meetings.
• Planned work schedules and weekly and monthly timetables.
• Kept informed about the activities of health services in a particular area.
• Kept detailed records of all contacts and reaching annual sales targets.
• Regularly attended company meetings, technical data presentations and briefings.
• Kept up to date with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentation.
• Monitored competitor activity and competitor's products.
• Award recognitions:
Attained 110% YTD sales for top brands
Attained 125% sales for four succeeding quarters
District Sales Manager Trainee of the year

Education

Bachelor's degree, Pharmacy
  • at Centro Escolar University
  • April 2003

I graduated in the top 25% of the graduating class and have been in the top section throughout.

Specialties & Skills

General Office Duties
Client Communication
Company Secretarial
Managing Employees
Office Administration
Communication Skills
Computer Literacy
Interpersonal Skills
Team Player
Multi-Tasking

Languages

English
Intermediate
Filipino
Expert

Memberships

Philippine Pharmaceutical Association
  • Member
  • July 2003