Operation Officer
Enjazat Services
Total years of experience :17 years, 1 Months
Main Task &Responsibilities:
Ensure customer complaint are handled and resolved accurately and quickly.
Develop and implement plans to improve operational effectiveness and efficiency.
Ensure all Visas, Medical and Labour permits are up to date and arrange timely renewal.
Provide excellent customer service in order to build and maintain strong relationship with customers.
To Audit / submit and ensure the processing of all types of applications and paperwork like Trade License full processing, MOE Registration, Emp. Visa processing, MOL, Emirates ID, Insurance etc.
Resolved office operation problems and offered appropriate recommendations.
Answer and screen incoming calls, organize incoming and outgoing email.
Provide guidance to staff in resolving operational issues and problems.
Main Task &Responsibilities:
Schedule Staff’s Visa, Medical, coordinating with other and permits required to be processed.
Collect all appropriate documentation necessary for visa and permit required to be processed.
Ensure all Visas, Medical and Labour permits are up to date and arrange timely renewal.
Take, submit and collect all necessary documents in order to organize all Employee official Paperwork
Arrange medical tests. Passport. Memos. Promotional draws and fine resolution.
To submit and ensure the processing of all types of applications and paperwork like employment or residence visas, Trade license, labor permits, economic license, Emirates ID, Insurance etc.
Resolved office operation problems and offered appropriate recommendations.
Answer and screen incoming calls, organize incoming and outgoing email.
Responsible to prepared Monthly Expenses and Labour Time sheets,
Will provide admin support as needed.
Main task & responsibilities:
Answer and screen incoming calls.
Take and disturbed messages.
Coordinate meetings and appointments.
Maintain reception area and Inventory and order materials, supplies.
Maintained cash, forms and inventory of supplies.
Review files, records, and other documents to obtain information to respond to requests.
Main task & responsibilities:
Welcoming visitors and handling callers and arranging appointments.
Answer phones and helping customers with queries and occasional problems resolution.
Receiving mail and filing documents.
Responsible for setting up document control files for Whole Bank.
Responsible for Scanning, fax copy sort, and file records of office activities, business transactions, and other activities.
Assist relationship Managers with Co-ordination with the operations Department.
Inventory and order office.
Type, format, proofread and edit correspondence and other documents, from notes or dictating machines, using computer/typewriters.
Any other things were asked by Wholesale Banking staff for me to do.