Business Development Manager
Vistas Global
مجموع سنوات الخبرة :7 years, 10 أشهر
Projects Portfolio: 27, 000, 000 QAR (ARR) +
• Governmental & Banking Projects Management: Oversaw managed services, outsourced staff, and project
management for key sectors.
• Business Relationship Cultivation: Established and nurtured relationships with potential clients, ensuring consistent growth.
• Service Upselling: Promoted a diverse range of services under Vistas, including Facility Management, Security Services, and Digital Marketing, among others.
• Stakeholder & Client Engagement: Prioritized open communication and relationship-building with key stakeholders and clients.
• Regulatory Compliance: Ensured adherence to Qatar Labor Law, Qatar Trade Law, and other relevant regulations.
• Proposal Responses: Actively responded to RFPs, RFQs, and RFIs from both existing clients and potential leads.
• Tender Participation: Engaged in tenders with Governmental and Semi-Governmental entities, showcasing Vistas' capabilities.
• SOP Amendments: Updated Standard Operating Procedures in line with evolving regulations.
• Contractual Compliance: Ensured both parties adhered to SLAs, SOPs, and Tender Document stipulations.
• Financial Oversight: Managed invoices, collections, and payment processes to ensure smooth financial operations.
• Quotation & Proposal Issuance: Delivered tailored quotations and technical proposals based on received
RFPs/RFQs/RFIs.
• Project Launch Management: Spearheaded new projects, handling contract drafting, mobilization, and ensuring projects reached full functionality.
• Reporting Excellence: Prepared comprehensive reports on project performance, ranging from annual to bi- weekly frequencies.
• Financial Analysis: Delivered monthly P&L reports for portfolio management.
• Client SWOT Analysis: Conducted thorough SWOT analyses post the first quarter of client engagement.
• Performance Reviews: Led quarterly reviews based on KPIs co-constructed with clients.
• Role Definition: Defined new roles, drafting comprehensive job descriptions and key responsibility areas.
• Recruitment Leadership: Directed sourcing and headhunting efforts, overseeing the recruitment team to meet targets.
• Payroll Management: Supervised payroll and attendance processes for a team of 250+ staff members.
Lead Generation: Identified and pursued potential business opportunities, resulting in a 25% increase in client acquisition during my tenure.
• Client Relations: Established and nurtured relationships with key clients, ensuring their needs were met and fostering long-term partnerships.
• Market Research: Conducted comprehensive research on industry trends, competitor strategies, and emerging markets to inform business development initiatives.
• Proposal Development: Crafted tailored proposals for potential clients, highlighting the unique value proposition of Stratigos Marketing Agency.
• Sales Funnel Management: Oversaw the entire sales funnel, from lead generation to conversion, ensuring a smooth client onboarding process.
• Strategic Partnerships: Collaborated with industry influencers and other agencies to co-create marketing campaigns and expand the agency's reach.
• Training & Development: Initiated and led training sessions for new business development associates, sharing best practices and ensuring consistent performance across the team.
• Performance Metrics: Regularly analyzed and reported on key performance indicators (KPIs) to the senior management, providing insights and recommendations for improvement.
• Digital Marketing Integration: Worked closely with the digital marketing team to ensure that client campaigns were aligned with business development goals.
• Contract Negotiations: Successfully negotiated contracts with clients, ensuring favorable terms for both parties and securing long-term commitments.
• Feedback Loop: Instituted a feedback mechanism for clients to share their experiences, leading to continuous improvement in service delivery and client satisfaction
Leadership Reporting: Directly reported to the Deputy CEO, ensuring alignment with organizational goals.
• Strategic Planning: Developed and executed comprehensive business plans and marketing strategies to drive
growth.
• Vendor Financial Oversight: Conducted thorough financial assessments of vendors to ensure fiscal
responsibility.
• Vendor Management: Oversaw 120 vendors, guiding them from the onboarding process through to full
functionality.
• Vendor Support: Collaborated with the marketing department to support vendors with tailored marketing
campaigns, connecting them to listed restaurants.
• Sales Team Leadership: Managed the sales team, devising and implementing effective strategies for success.
• Vendor & Restaurant Engagement: Promptly responded to RFIs and RFQs from both vendors and
restaurants.
• Brand Distribution Oversight: Managed the distribution of brands to ensure optimal market reach.
• Regulatory Adherence: Ensured compliance with Saudi Trade Law and Chamber of Commerce guidelines.
• Customer Relationship Excellence: Prioritized and managed relationships with customers to ensure
satisfaction.
• Customer Success Strategy: Developed and implemented a comprehensive customer success plan.
• Workflow & Compliance: Managed workflows, implemented SLAs and SOPs, and ensured adherence across
the board.
• Operational Supervision: Oversaw operational procedures for vendors, ensuring efficiency and effectiveness.
• Vendor Sales Analysis: Conducted in-depth analyses of vendor sales and performed market research to
inform sales strategies.
• Market Research Leadership: Led market research initiatives and provided actionable insights for
improvement.
• Quality Assurance: Ensured the quality of products and services met organizational standards.
• Vendor Compliance Oversight: Managed vendor compliance, particularly concerning Saudi Health & Safety
regulations.
• Project Leadership: Spearheaded the design of shops, kiosks, and jewelry parlors, ensuring brand consistency and appeal.
• Design Advisory: Guided the design team in the development of the signature “La Vostra” piece, ensuring its uniqueness and market relevance.
• Regional Management: Oversaw the operations of the Dubai branch, extending activities across the UAE, Oman, and Bahrain.
• Brand Promotion: Executed brand exposure strategies targeting specific markets and collaborated with the marketing team for broader audience campaigns.
• Procurement Oversight: Managed the acquisition of Italian and GCC jewels from diverse international vendors, ensuring quality and value.
• Sales Team Leadership: Directed the sales team, setting ambitious targets to drive monthly revenue growth.
• Financial Analysis: Conducted a comprehensive review of the Return on Equity (ROE) for the owner, providing
insights and recommendations.
• Recruitment Management: Supervised the recruitment process, ensuring the selection of top-tier candidates.
• Venture Development: Pioneered initiatives that resulted in a 40% ROI from mobile locations and La Vostra
Jewelry parlors.
• Budgetary Excellence: Crafted budgets and devised cost-saving strategies to optimize financial performance.
• Event Participation: Represented the brand at over 70 conventions, exhibitions, and fashion shows, enhancing
visibility and networking.
• Elite Client Services: Acted as a personal buyer for high-profile clientele, offering exclusive confidentiality and
private jeweler services.
• International Collaboration: Coordinated with renowned experts and designers abroad to cater to the unique
needs of elite customers.
• Fraud Prevention: Implemented robust measures to combat scams and fraudulent activities, ensuring brand
integrity.
Elite Customers Sales.
Teaching colleagues Sales Protocols.
Supporting Customers in their purchase.
Sales Analysis and developing a new Purchasing Plan.