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jihad harb, Chief Operating Officer

jihad harb

Chief Operating Officer·ice cream dana

Lebanon

High school or equivalent, الحقوق

Work experience

Total years of experience: 15 years, 8 months

Chief Operating Officer

January 2017 - Present

ice cream dana

Riyadh, Saudi Arabia

January 2017 - Present

1-Designing and implementing business strategies, plans and procedures
2-Establishing policies that promote company culture and vision
3-Set comprehensive goals for performance and growth
4-Lead employees to encourage maximum performance and dedication,
5-Write and submit reports to the CEO in all matters of importance,
6-Manage relationships with partners/vendors
7-Evaluate performance by analyzing and interpreting data and metrics,

Company industry:
Retail & Wholesale
Job role:
Management

Managing director

March 2016 - December 2016

yummy yogurt

Khobar, Saudi Arabia

March 2016 - December 2016

1-Maximize sales & exceed budgets
2-Drive highest possible standards of Health & Safety & Food Hygiene
3-Ensure floor achieves defined stock loss targets
4-Ensure the highest possible standards of customer service at all times.
5-Coach/mentor/develop & generally drive training for team.
6-Ensure completion of all administration tasks in line with Company Policies & Procedures
7-Motivate team
8-Maintain standards >
9-reduce stock loss .
10-maximizing profitability
11-Prepare sales action plans and strategies
12-Develop and maintain a customer database
13-training >
14-Conduct market research and surveys when needed.
15-Monitor competitors, market conditions and product development 

16- Maintain sales activity records and prepare sales reports

Company industry:
Retail & Wholesale
Job role:
Management

General Manager /pinkberry

September 2009 - January 2015

alshaya

Doha, Qatar

September 2009 - January 2015

retail

Company industry:
Retail & Wholesale
Job role:
Sales

Education

3 years student at Law College at Damascus University

August 1988

August 1988

High school or equivalent, الحقوق

Lebanon

Oxford Language Center Beirut (OLG Certificate of Achievement in Micros. Certificate of Excellence Employee of the Month Star wood Hotels the Luxury Collection Achieving service excellence training Star wood Hotels, the Luxury Collection.

Skills

Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Inventory Management
Expert
Inventory Management
Expert
Retail
Expert
Retail
Expert
Stock Management
Expert
Stock Management
Expert
customer service
Expert
customer service
Expert
inventory management
Expert
inventory management
Expert
mershandise
Expert
mershandise
Expert
retail
Expert
retail
Expert
sales
Expert
sales
Expert
motivational skills
Expert
motivational skills
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Inventory Management
Expert
Inventory Management
Expert
Retail
Expert
Retail
Expert
Stock Management
Expert
Stock Management
Expert

Languages

English
Intermediate
French
Beginner
Arabic
Expert