Jimal Pradap F

• Handle 40+ client inquiries daily within logistics operations, resolving service issues promptly and maintaining
high customer satisfaction levels.
• Manage end-to-end administrative documentation, including receipts, transaction records, and billing,
processing 100+ transactions weekly with full accuracy.
• Perform daily cash handling and financial reconciliation, consistently achieving 100% accuracy across all
recorded transactions.
• Coordinate cross-functionally between customers and operational teams to resolve service-related issues,
improving average resolution turnaround.
• Maintain organized digital and physical filing systems, updating operational data daily to support audit
readiness and compliance.

• Supported end-to-end onboarding for 30+ new hires per month, including document verification, offer
processing, and HR database updates.
• Assisted recruitment operations by screening 100+ candidate profiles monthly and coordinating interview
scheduling across multiple open roles.
• Managed employee records for a workforce of 200+, overseeing attendance updates, leave tracking, and
internal policy communication.
• Coordinated training programs and employee engagement initiatives for 50+ participants, strengthening
workforce development.
• Prepared HR reports and audits ensuring 100% compliance with company HR procedures and documentation
standards.

• Supported campus recruitment drives, assisting in screening 150+ applicants across multiple academic
institutions.
• Conducted employee background checks and maintained documentation for 20+ pending HR cases.
• Assisted in handling employee relations matters and preparing disciplinary documentation in line with
company policy.
• Coordinated with Payroll and Finance teams on compensation reporting and documentation for 50+ employee
records.
• Supported broader operational HR activities and compliance tasks across the HR department.