jithin sunny

Manage sales inquiries and provide logistics solutions for international and
domestic freight
Coordinate with operations and customs clearance teams to ensure timely
cargo delivery
Build and maintain client relationships to generate repeat business and new
leads
Prepare quotations, follow up on shipments, and resolve customer issues
proactively

Supervised end-to-end logistics operations including cargo documentation,
warehousing, and transportation
Managed a team handling import/export documentation, clearance, and freight
coordination
Liaised with shipping lines, transporters, and customs for seamless cargo
movement
Ensured compliance with Omani customs regulations and international freight
standards

Assisted in daily cargo operations including documentation, manifesting, and
booking shipments
Handled customer queries, shipment tracking, and preparation of bills of lading
and invoices
Supported logistics and freight forwarding teams across air, sea, and land
transport
Gained extensive experience in handling LCL/FCL shipments and customs
clearance processes

• Guest Service and Hospitality:Provide a welcoming and attentive service to guests, ensuring their dining experience meets or exceeds expectations.
• Table Setting and Preparation:Prepare tables by setting up linens, silverware, glassware, and condiments to meet restaurant standards and accommodate reservations.
• Order Taking and Communication:Accurately take customer orders, relay them to the kitchen staff, and ensure timely delivery of food and beverages.
• Menu Knowledge:Maintain thorough knowledge of the menu, including ingredients, preparation methods, and special offers, to assist guests with recommendations and dietary preferences.
• Food and Beverage Service: Serve food and drinks promptly and professionally, adhering to restaurant guidelines for quality and presentation.
• Cleaning and Maintenance:Ensure cleanliness of the dining area, restocking of supplies, and adherence to health and safety standards.
• Cash Handling and Billing:Process payments accurately using point-of-sale (POS) systems, handle cash transactions, and issue receipts to customers.
• Team Collaboration:Work closely with kitchen staff, servers, and management to ensure smooth operations and address any customer issues effectively.