Joanna abu hejleh, Personal Assistant

Joanna abu hejleh

Personal Assistant

EWS-WWF

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, international business
Experience
15 years, 8 Months

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Work Experience

Total years of experience :15 years, 8 Months

Personal Assistant at EWS-WWF
  • United Arab Emirates - Abu Dhabi
  • My current job since July 2011

• Screening telephone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting office visitors on behalf of ADG.
• Organizing and maintaining ADG diary and booking appointments.
• Conduct weekly diary meetings with the ADG to discuss upcoming engagements, invitations and other requests.
• Handling incoming emails, faxes and post on behalf of ADG.
• Draft correspondence on behalf of ADG.
• Take dictation and minutes at MC and team meetings.
• Coordinates personnel and administrative forms on behalf of ADG and forwards for processing.
• Basic company research or small scale project work for ADG.
• Produce documents, briefing papers, reports and presentations on behalf of ADG.
• Organize meetings and ensure ADG is fully prepared for meetings.
• Liaise with clients, sponsors and other staff.
• Maintain office systems, including data management, filing, Salesforce, and WWF remote website database.
• Excellent communication skills, including the use of verbal and written Arabic and English communication.
• Ability to act professionally and deal with senior stakeholders.
• Excellent understanding of MICROSOFT Computer programmes including word, excel and, power point.
• Ability to work to deadlines.
• Excellent organisational skills use systems and policies effectively and communicate with Global Offices.
• Highly organized and have the ability to anticipate alternate solutions and to always be prepared with contingency plans as required in a calm and efficient manner.
• Good experience in accounts, HR and Marketing divisions.
• Supporting a board level member of a large international corporate.
• Supervising Interns and ensure they are well trained.

administration assistant at EWS-WWF
  • United Arab Emirates - Abu Dhabi
  • April 2011 to June 2011

•Answer general questions and concerns from incoming calls from clients related to payments, invoicing, and questions on reports.
•Sign for courier deliveries, track receipts and follow up with Courier Company.
•Coordinate and support various events.
•Provide excellent service as per company policy and procedures.
•Planning and arranging bookings in airlines and hotels, as well as handle all the documents and paperwork to get the necessary visas, to meet the business travel needs of the senior management.
•Liaising with team members to coordinate their administration requirements.
•responding to urgent enquiries, ordering and proof reading business cards, emailing, correspondence and data entry as well as general faxing, scanning and photocopying of confidential documentation

administration assistant at Al Salaam Consultants
  • United Arab Emirates - Abu Dhabi
  • September 2008 to April 2011

• Receptionist and telephone operator.
• Preparation of proposals and tenders.
• Preparation of Feasibility Studies.
• Preparing statement of accounts.
• Typing in both languages (Arabic & English).
• Translation from and into Arabic & English).
• Filing.
• Self - correspondence.
• Commercial Correspondence
• Administrative Organization
• Arrangement
• Employment Research
• Communication
• Reception
• Transmission of Message
• Follow up payments and arrange cheque collections

Education

Bachelor's degree, international business
  • at al hosn university
  • December 2013
Diploma, business administrationa and computer information system
  • at emirates college of technology
  • December 2009

Specialties & Skills

Administrative Organization
Business Correspondence
Team Assistant
Personal Assistant
Executive Assistance
MS office

Languages

Arabic
Expert
English
Expert

Training and Certifications

Personal Assistant Master Classes (Training)
Training Institute:
Carole Spire MasterClasses
Date Attended:
November 2011