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joanna dirani, Social Media Marketing Coordinator

joanna dirani

Social Media Marketing Coordinator·BLR WORLD

United Arab Emirates

Bachelor's degree, Public Relations

Work experience

Total years of experience: 6 years, 3 months

Social Media Marketing Coordinator

September 2025 - Present

BLR WORLD

Dubai, United Arab Emirates •Hybrid

September 2025 - Present

Company industry:
Recruitment & Employee Placement Agency
Job role:
Consulting

Social Media Specialist

October 2022 - Present

myskin clinic

Hawali, Kuwait

October 2022 - Present

Responsible for creating and administering content on all social media platforms, such as Facebook, Instagram, Tiktok and Snapchat, to build an audience and ensure customer engagement.
responsible for planning, developing, implementing and managing the overall digital marketing strategy.
Company industry:
Medical Clinic
Job role:
Marketing and PR

photographer

October 2024 - May 2025

j’s preschool

Hawali, Kuwait

October 2024 - May 2025

photographer at pre school, taking daily photos and videos for students.
Company industry:
Preschool, Nursery, & Daycare
Job role:
Marketing and PR

Social Media Manager

December 2021 - October 2022

iCare Clinic

Hawali, Kuwait

December 2021 - October 2022

Product development and distribution.
Creating and implementing marketing strategies.
Creating sales copy.
Liaising with company stakeholders.
Planning events.
Managing social media activity.
Company industry:
Medical Clinic
Job role:
Marketing and PR

Receptionist

April 2021 - December 2021

iCare Clinic

Hawali, Kuwait

April 2021 - December 2021

Greeting and welcoming patients and providing them with a positive first impression of the organization.
Directing patients and answering their questions.
Notifying other workers of visitor arrival.
Maintaining cleanliness of the waiting area.
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Company industry:
Medical Clinic
Job role:
Administration

Customer care representative

August 2020 - April 2021

icare clinic

Hawali, Kuwait

August 2020 - April 2021

Resolve customer complaints via phone, social media.
•Use telephones to reach out customers and verify their information.
•Answer questions, inform customers of deals and packages.
•Confirm and cancel appointments.
•Scheduling doctors’ appointments and their clinic per week.
Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Teacher assistant

November 2018 - February 2019

November 2018 - February 2019

Excellent class room management.
•Experience working special needs students.
•Creative student engagement.
•Effectively works with parents.
Job role:
Teaching and Academics

Education

Lebanese International University

July 2018

July 2018

Bachelor's degree, Public Relations

Lebanon

GPA (point): 2.75 out of 4

GPA (point): 2.75 out of 4

Lebanese International University

January 2018

January 2018

Bachelor's degree, Public Relations

Skills

Videography
Expert
Videography
Expert
Video Editing
Expert
Video Editing
Expert
Graphic Design
Expert
Graphic Design
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Fast Learning
Expert
Fast Learning
Expert
Social Media
Expert
Social Media
Expert
Teamwork
Expert
Teamwork
Expert
Communication Tools
Expert
Communication Tools
Expert
Management
Expert
Management
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
CALL CENTER
Expert
CALL CENTER
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
PERSONNEL
Expert
PERSONNEL
Expert
SALES
Beginner
SALES
Beginner
COMMUNICATION SKILLS
Intermediate
COMMUNICATION SKILLS
Intermediate
MICROSOFT WORKS
Beginner
MICROSOFT WORKS
Beginner
photographer
Beginner
photographer
Beginner
Front Office
Expert
Front Office
Expert
graphic design
Beginner
graphic design
Beginner
Receptionist
Expert
Receptionist
Expert
social media management
Intermediate
social media management
Intermediate

Social profiles

Languages

Arabic

Expert

English

Intermediate

Training and Certifications

Certifications
The basics of photography
May 2022
Show credentials