Joanna Marie Talegon, Asst. Credit Manager

Joanna Marie Talegon

Asst. Credit Manager

Time Oak Hotel & Suites

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Tourism Management
Experience
15 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 9 Months

Asst. Credit Manager at Time Oak Hotel & Suites
  • United Arab Emirates - Dubai
  • My current job since January 2018

Maintain the corporate credit policy
Recommend changes in the credit policy to senior management
Manage customer credit files
Monitor the credit granting and updating process
Accept or reject the credit recommendations
Personally investigate the largest customer credit applications
Personally visit the largest customers to establish relations
Monitor periodic credit reviews
Implement the application of late fees
Ensure timely collection of receivables and maintain a healthy cash flow while precluding bad debt losses

Credit Supervisor at TIME Grand Plaza Hotel
  • United Arab Emirates - Dubai
  • January 2015 to December 2017

 Collects overdue payments in a timely manner
 Regularly reviews payment histories and directs staff in how to most efficiently collect on overdue accounts
 Organize regular credit meetings with all concerned departments to review the statuses of overdue accounts and keep them informed of progress as well as persistent challenges
 Oversees the processing and verification of credit applications
 Verifies the accuracy of credit card payments
 Reconciles debtor accounts before month-end closing
 Ensures that AR aging report is kept to minimum aged balances

Accounts Receivable at TIME Grand Plaza Hotel
  • United Arab Emirates - Dubai
  • November 2011 to January 2015

 Prepares and sends invoices in a timely manner
 Follow up, collection and allocation of payments
 Update aging of accounts regularly
 Process credit applications efficiently
 Ensures availability of back up of invoices for future reference
 Communicating with customers via phone, email or personally

Front Office Supervisor at TIME Oak Hotel & Suites
  • United Arab Emirates - Dubai
  • March 2011 to November 2011

 Ensure that all arriving guests are registered to the Property Management System
 Allocating the rooms for all arriving guests & make sure each are given priority according to preference
 Responsible of Assigning & Delegating various tasks to staff
 Ensure that guests balance are not over the credit limit and follow up for those with high balance
 Acting Night Manager in his absence

Front Office Front Office Shift Leader at TIME Oak Hotel & Suites
  • United Arab Emirates - Dubai
  • September 2010 to March 2011
Guest Service Agent at TIME Oak Hotel & Suites
  • United Arab Emirates - Dubai
  • February 2009 to September 2010
Telephone Operator at TIME Oak Hotel & Suites
  • United Arab Emirates - Dubai
  • September 2008 to February 2009

Education

Bachelor's degree, Tourism Management
  • at Far Eastern University
  • April 2007

Hospitality/Travel/Tourism

Specialties & Skills

Microsoft Outlook
SunSystems
Property Management Systems
Communication
Organizational
Problem Solving
Work Under Pressure
Meet Deadlines

Languages

English
Intermediate
Filipino
Native Speaker

Training and Certifications

Train the Trainer (Certificate)
Date Attended:
January 2017