Joffrey Concepcion, Store In charge

Joffrey Concepcion

Store In charge

BinHendi Enterprises

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
7 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 7 Months

Store In charge at BinHendi Enterprises
  • United Arab Emirates - Dubai
  • June 2008 to April 2012

- Oversees and supervises daily operation of the restaurant
- Assign schedules, designate floor plan, train new team members, review and evaluate staffs monthly and annual performance
- Resolves issues and complaints encountered throughout the operation
- Assist and perform other related duties assigned by the Area Manager
- Making sure that product and service standard are maintained
- Monthly operational reports and P&L reviews

Server/Bartender/Coach at T.G.I Fridays Restaurant
  • Kuwait
  • November 2005 to November 2006

- Attends daily briefing and participate in every competition
- Taking the food and beverage orders correctly and anticipate guests needs
- Fully equip from A-Z of product knowledge and ready for guest inquiries
- Delivers food and beverage on time and according to standards
- Ensuring guests are enjoying their meals and take action to solve any complaints
- Pre-bussing and maintaining table appearance
- Present checks immediately upon request and giving the change accurately
- Complete side duties perfectly
- Train new staff intensively according to TGI manual
- Prepares bar drinks and relieve bar staffs when needed

Waiter/Bartender at Burgoo American Bar and Restaurant
  • Philippines
  • January 2003 to July 2005

- Attends daily shift gathering and taking note of daily specials and 86 items
- Explains how menu items are prepared, describe ingredients and cooking methods
- Takes food and beverage orders and ringing them accurately
- Delivers the food and beverage orders on time
- Removes table clutters and take them to the kitchen for cleaning
- Present check upon request give the change and invite them to return
- Finish side duties speedily but correctly and offer help to colleagues
- Maintains cleanliness and orderly manner
- Performs opening and closing duties and additional responsibilities according to restaurant needs

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Emilio Aguinaldo College
  • March 2002

College Bachelor of Science in Hotel and Restaurant Management Emilio Aguinaldo College United Nations Avenue Malate, Philippine

High school or equivalent,
  • at Quiapo Parochial School
  • March 1998

Secondary Quiapo Parochial School R. Hidalgo St. Quiapo, Philippines

High school or equivalent,
  • at Legarda Elementary School
  • March 1994

Elementary Legarda Elementary School E. Quintos St. Sampaloc, Philippines

Specialties & Skills

Ingredients
Gathering
Management
Science
Action Planning
TRAINING

Languages

English
Expert
Filipino
Expert

Training and Certifications

Completion (Certificate)
Date Attended:
December 2001
Valid Until:
June 2002