Operations Supervisor
Skytouch Trading LLC
Total years of experience :4 years, 8 Months
• Led a 20-member team and oversaw daily warehouse operations, ensuring precise receipt, storage, and dispatch of goods while coordinating with linehaul teams and fleet for inventory movements
• Ensured adherence to company procedures and requirements, implementing continuous improvement initiatives
• Implemented FIFO methods, and managed order processing, multitasking between Warehouse team and Admin duties
• Spearheaded the logistics department for e-commerce platforms collaboration ( Noon, Amazon, Carrefour )
• Coordinated closely with vendors, fleet, and major clients for seamless connectivity of inventory movements with all linehaul teams.
• Sorting, scanning, returning, and receiving shipments, stock picking, packing, and documentation, ensuring order accuracy during dispatch shipments on a daily basis during warehouse operations
• Coordinating with purchasing and procurement teams for timely receipt and recording of inventory.
• Brought a high level of attention to detail, resulting in a 98% delivery accuracy.
• Training staff on inventory control procedures and ensuring compliance with regulations and policies.
• Succeeding with Operations during the Covid Pandemic crisis
• Maintained precise inventory levels, enforced control procedures, and optimized inventory replenishment processes during regular stock takes
• Managed warehouse operations, ensuring accurate inventory handling and replenishment, and collaborated closely with procurement teams for timely inventory receipt and recording
• Planned, coordinated, and monitored receipt, storage, and dispatch of goods, ensuring adherence to timelines and customer requirements.
• Supervised order picking and goods in/out operations, minimizing errors and stock damage, and implementing corrective actions for operational efficiency.
• Ensured compliance with company procedures, driving continuous improvement for enhanced customer service.
• Managed warehouse resources, optimizing staffing levels while prioritizing safety and 5S principles during the pandemic
• Usage of RFIDs, Barcoding, and Inventory Management Software.
• Cultivated a team-oriented atmosphere, achieving productivity goals by setting and meeting KPIs.
