John Michael Dindin

doing all kinds of spa treatments face and body.

* Provided safe, appropriate and effective massage techniques.
* Maintained professionalism and cleanliness of treatment rooms and common areas.
* Assessed the needs of each guest individually and selected the appropriate treatment.
* Observed client reaction to massage and modifies as necessary.
* Maintained complete knowledge of and comply with all departmental policies,
procedures, and standards.
* Demonstrated a pleasant and enthusiastic demeanor at all times. Ensure that all
treatments are performed to the highest level
* Ensure that all therapist work within the time guidelines for each treatment.
* Ensure that all products are stored properly and safely.
* Maintain treatment rooms and relaxation areas at exceptional hygiene standards.
* Continuously update one and have a comprehensive knowledge of new products and
developments in beauty therapy.
* Attend all training courses as deemed necessary, and must adhere to standards set
down by the management
* Ensure all guests are received in a courteous, professional manner and extended a
high level of customer care.
* Well-versed in explaining to guests the difference of each treatment and recommend
appropriate treatment based on guests’ need.
* Maintain records/profile of guests’ feedback and preference, particularly repeat
guests, to better serve them on their future visits. Guest information is kept in strict
confidentiality and used only to the best business interest of the hotel.
* Participate in daily shift briefings to keep employees aware of policies and
procedures, special events/promotions, further improvement plans and employee
concerns.
* Assist in keeping relevant records and documentation within the department
according to the hotel regulations.

To ensure spas grooming standards are repected all the time.
To attend briefing ang meetings as requested and scheduled.
To assist spa reception team by conducting spa tours for guest in case of need.
To have a conplete understanding of the hitels procedures in respect to health, hygiene and safety.
To be flexible with the scheduleand staying extra hours in case of need.
To respect and follow accurately all company rules and regulations.
To perform any other reasonable tasks as directed by the superior level of the treatment section and the spa manager.

ability to offer different types of massages.
doing all kinds of facial treatments
perform Morrocan hammam
perform body scrub, body wrap
excellent in retailing and making revenues
experienced in handling LPD slimming machine
upselling products and recommendations for thr guest
always observed cleanliness in my area of treatment rooms
inventory of products every months
preparing lockers and serving the guest in very professional way.