Executive Assistant To CEO
Forus Financial
Total years of experience :23 years, 2 Months
• Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.
• Communicates directly, and on behalf of the CEO, with Board members, staff, and others, on matters related to CEO's programmatic initiatives.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Provides a bridge for smooth communication between the CEO's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
• Works closely and effectively with the CEO to keep her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer, " having a sense for the issues taking place in the environment and keeping the CEO updated.
• Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the CEO, some of which may have organizational impact.
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Process and apply CEO Visa for Schengen and UK and arrange travels schedules and arrangements. Arrange CEO travels appointment and meetings.
Designation : Training Manager & Quality of Operations
: Pizza Era LTD. Co.
Riyadh, Saudi Arabia
July 2020 to Present
Executive Assistant to GM
Job Responsibilities:
• Provide administrative support to the General Manager.
• Prepares typed copy (e.g. correspondence, minutes, memorandum, briefs, contract and papers from oral written or rescored information in order to produced error free documents using a personal computer.
• Receive and screen incoming call visitors, determines which are priority matters and alerts the executive accordingly. Mails referrals to appropriate executive staff or provides requested information.
• Prepare formal letters, circular, contracts, memos, invoices, procurement materials, quotations, contact with suppliers.
• Maintenance and oversight of files, management of calendars, coordinating travels schedules and arrangements. Arrange General Manager travels appointment and meetings.
• Perform a variety executive support tasks that maybe highly confidential and sensitive.
• Sending quotation to the suppliers and follow-up documents thru banks during Banks shipment of raw materials from international until reach to the warehouse.
• Additional responsibilities may be added from time to time depending on the organizational requirements.
Training Manager
Job Responsibilities:
• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers.
• Draw an overall or individualized training and development plan that addresses needs and expectations.
• Deploy a wide variety of training methods.
• Conduct effective induction and orientation sessions.
• Monitor and evaluate training program’s effectiveness, success, and ROI periodically and report on them.
• Manage training budget.
• Provide opportunities for ongoing development.
• Resolve any specific problems and tailor training programs, as necessary.
• Maintain a keen understanding of training trends, developments, and best practices
Designation : Quality of Operations | Pizza Era LTD. Co.
Job Responsibilities:
• Implementing methods to inspect, test and evaluate products and production equipment.
• Ensuring that products adhere to quality standards.
• Preparing reports by collecting, analyzing and summarizing data.
• Working according to deadlines for the delivery of products.
• Training and managing production line staff in production practices and quality assessment of goods.
• Tracking products through the manufacturing process to guarantee that each part of the process is correct.
• Performing detailed and recorded inspections of final products so the products are up to industry and company standards.
• Eliminating products that are not up to standards and finding the reasons for product problems
• Provide administrative support to the General Manager.
• Transcribed, drafted, and prepared various pleadings motions and electronic filings and correspondence.
• Monitored and obtained discovery request response.
• Prepared and filed court filings through the e-filing for various court.
• Entered and editing time entries to through timeslips.
• Managing projects and conducting research.
• Received and screen incoming calls visitors, determines which are priority matters and alerts the executive accordingly.
• Preparing and editing correspondence, reports, memos, minutes, contracts, procurement
• Maintenance and oversight of files, management of calendars (outlook calendar) coordinating travels and schedule and arrangement- arrange GM travels appointment and meetings.
• Perform a legal task that are highly confidential and sensitive.
• Monitoring daily attendance and sent to GM -submit monthly timesheet to our Finance Department
WORK EXPERIENCED: Designation : Executive Assistant to GM : Jadarh Investment Company Riyadh, Saudi Arabia April 2015 to Present Job Responsibilities: • Provide administrative support to the General Manager. • Managing the day-to-day operations of the office. • Organizing and maintaining files and records. • Planning and scheduling meetings and appointments. • Managing projects and conducting research. • Preparing and editing correspondence, reports, memos, minutes, contracts, procurement materials, quotations, and contact with supplier. • Making travel and guest arrangements. • Providing quality customer service. • Working in a professional environment
Designation : Deputy Manager | Shakespeare -Al Waedah
Job Responsibilities:
• Deliver office-based support duties to the Manager, the extent of which will be directly determined by the occupancy and administration requirements of each home.
• Core management support duties include: Draft rosters for Manager’s approval and manage swaps/cover as required
• Allocated daily/weekly/monthly checks - Lead relevant meetings in the absence of the Manager, following up on all actions.
• Additional management support duties may be extended to include - Deliver supervision for assigned team members, Induction of new team members, Day-to-day planning for the service users (routines, activities etc.).
• Standard budgetary admin tasks: credit card logs, petty cash logs, etc.
• Monitoring and ordering required supplies (stationary, medication, human care).
• Deputize for the Manager during periods of absence, e.g. annual leave, sick leave etc.
• Provide rostered duties as part of the on-call team as requested.
• Deliver office-based and Team Leader shift duties in a flexible manner, including working during evenings, overnights and at weekends as needed.
Designation : HR Assistant
• Participating in recruitment efforts.
• Processing payroll, which includes ensuring vacation and sick time are tracked in the system.
• Administering new employment assessments.
• Scheduling job interviews and assisting in interview process
• Maintaining records related to grievances, performance reviews, and disciplinary actions
• Serving as a point person for all new employee questions.
• Completing termination paperwork and assisting with exist interviews
• Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
• Overseeing the completion of compensation and benefit documentation
WORK EXPERIENCED:
Designation : Executive Assistant to GM
Company : Pizza Era LTD. Co. Riyadh, Saudi Arabia May 2014 to April 2015
Job Responsibilities:
• Provide administrative support to the General Manger.
• Prepares typed copy (e.g. correspondence, minutes, memorandum, briefs, contract and papers from oral written or re-scored information in order to produced error free documents using a personal computer.
• Receive and screen incoming call visitors, determines which are priority matters and alerts the executive accordingly. Males referrals to appropriate executive staff or provides requested information.
• Prepare formal letters, circular, contracts, memos, invoices, procurement materials, quotations, contact with suppliers
• Maintenance and oversight of files, management of calendars, coordinating travels schedules and arrangements. Arrange General Manger travels appointment and meetings.
• Perform a variety executive support tasks that maybe highly confidential and sensitive.
• Sending quotation to the suppliers and follow-up documents through banks during Banks shipment of raw materials from international until reach to the warehouse.
• Additional responsibilities may be added from time to time depending on the organizational requirements.
WORK EXPERIENCED:
Designation : Business Development
Company : Pizza Era LTD. Co. Riyadh, Saudi Arabia May 2014 to April 2015
Job Duties:
• Checking stock levels and ordering supplies for the warehouse.
• Preparing reports at the end of the week/month, including staff control, food control and sales.
• Coordinating the entire operation of the restaurant during scheduled shifts.
• Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
• Handling administrations paper works and preparing, presenting staffing sales report and keeping statistical financial records
• Creating and executing plans for department sales, profit and managing staff development.
• Provide training and developing to team members and managers using training tools and programs to coach and develop all team members and management.
• Complete semi-annual performance appraisals for all team members and managers.
• Ensure consistent execution of restaurant systems to maintain a clean, organized restaurant
Job Responsibilities:
• Analyzing and planning restaurant sales and levels and profitability.
• Taking responsibilities for the business performance of the restaurant
• Making improvement to the running of business and developing the restaurant.
• Organizing marketing activities, such as promotional events and discount schemes.
• Responsible for increasing sales and making profit.
• Planning and coordinating menus.
• Motivating all employees and responsible for employee retention.
• Helping in any area when circumstances dictate.
• Meets restaurant financial objectives by forecasting requirements, analyzing variances, control cost, minimizing waste and initiating corrective actions.
• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews: Preparing and completing action plans, implementing production, productivity, quality and customer service standards.
Extra Duties: Training Manager
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Develop testing and evaluation procedures.
• Conduct or arrange for ongoing technical training and personal development classes for staff members.
• Entertain customer and greet them well, suggestive selling of products and helps contribute to the achievement of the store sales.
• Implementing the rules and regulations and code of discipline of the company.
• Supervise and monitor the area, the training progress of staff and assist them in developing their skills and competencies by coaching and encouragement.
• Make requesting of Petty Cash replenishment. Take order weekly, based on the stock level depending upon the volume of the customer.
• Check first necessary needs in cash machine like bills, coins and cash registered to be completed before starting operation.
• Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
• Provide assistance to the company's top managers. Handle administrative and secretarial work professionally to organize and facilitate managers' work.
• Arrange meetings and meetings schedule.
• Attend senior level meetings, write reports and meeting minutes.
• Send/Receive fax, answer phone calls, and send e-mails.
• Documentation of files (Hard copies and Electronic), and creating databases.
• Manage hotel reservations, air tickets, transportation, and courier.
• Assist in overall administrative work and correspondences.
• Maintain office assets.
WORK EXPERIENCED:
Designation : Executive Assistant to GM
Company : Pizza Era LTD. Co. Riyadh, Saudi Arabia August 2005 September 2011
Job Responsibilities:
• Provide administrative support to the General Manger
• Prepares typed copy (e.g. correspondence, minutes, memorandum, briefs, contract and papers from oral written or re scored information in order to produced error free documents using a personal computer.
• Receive and screen incoming call visitors, determines which are priority matters and alerts the executive accordingly. Males referrals to appropriate executive staff or provides requested information.
• Prepare formal letters, circular, contracts, memos, invoices, procurement materials, quotations, contact with suppliers.
• Maintenance and oversight of files, management of calendars, coordinating travels schedules and arrangements. Arrange General Manger travels appointment and meetings.
• Perform a variety executive support tasks that maybe highly confidential and sensitive.
• Sending quotation to the suppliers and follow-up documents through banks during Banks shipment of raw materials from international until reach to the warehouse.
• Additional responsibilities may be added from time to time depending on the organizational requirements.
WORK EXPERIENCED:
Designation : Business Development
Company : Pizza Era LTD. Co. Riyadh, Saudi Arabia August 2005 September 2011
Job Duties:
• Checking stock levels and ordering supplies for the warehouse.
• Preparing reports at the end of the week/month, including staff control, food control and sales.
• Coordinating the entire operation of the restaurant during scheduled shifts.
• Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
• Handling administrations paper works and preparing, presenting staffing sales report and keeping statistical financial records
• Creating and executing plans for department sales, profit and managing staff development.
• Provide training and developing to team members and managers using training tools and programs to coach and develop all team members and management.
• Complete semi-annual performance appraisals for all team members and managers.
• Ensure consistent execution of restaurant systems to maintain a clean, organized restaurant
Job Responsibilities:
• Analyzing and planning restaurant sales levels and profitability.
• Taking responsibilities for the business performance of the restaurant.
• Making improvement to the running of business and developing the restaurant.
• Organizing marketing activities, such as promotional events and discounts schemes.
• Responsible for increasing sales and making profit.
• Planning and coordinating menus.
• Motivating all employees and responsible for employee retention.
• Helping in any area when circumstances dictate.
• Meets restaurant financial objectives by forecasting requirements, analyzing variances, control cost, minimizing waste and initiating corrective actions.
• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews: Preparing and completing action plans, implementing production, productivity, quality and customer service standards.
Extra Duties: Training Manager
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Develop testing and evaluation procedures.
• Conduct or arrange for ongoing technical training and personal development classes for staff members.
Job Responsibilities:
• To hit all financial targets.
• To lead the team on each shift and ensure the company service standards are upheld.
• Escort customers to their tables.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Present menus to customers and answer questions about dishes and make recommendations.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
• Serve food and/or beverages to customers; prepare and serve specialty dishes at tables.
• Check customers are enjoying their meals and take action to correct any problems.
• Work closely with other team members to ensure excellent service is provided to all customers.
• Take directions and guidance from managers.
• Check customers’ identification in order to ensure that they meet minimum age requirements for
consumption of alcoholic beverages.
• Prepare checks that items and total meal costs using the Micros Point of Sales system
Bachelor of Science in Hotel & Restaurant Management University of Cebu Cebu, City Cebu, Philippines