Jonnabelle Lucena, Customer Service Executive

Jonnabelle Lucena

Customer Service Executive

Sharaf Exchange

Location
United Arab Emirates
Education
Bachelor's degree, Tourism
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

Customer Service Executive at Sharaf Exchange
  • United Arab Emirates - Dubai
  • My current job since December 2015

Assist clients in every remittances transactions bills payment processing, validating clients submitted documents like ID's. make entry in the database all records of transactions of clients. conduct marketing approach for every possible clients.

Marketing Assistant at BDO Unibank Inc.
  • Philippines
  • October 2012 to October 2015

Assist clients for opening and processing new accounts, validate submitted documents and capabilities of clients. process all deposits and withdrawal of clients including bills payment. make entry of records for all the transactions of all clients in the database. conduct marketing approach for possible clients that are capable to open an account with BDO Unibank INc.

Education

Bachelor's degree, Tourism
  • at Centro Escolar University
  • April 2012

Specialties & Skills

Knowledgeable in microsoft excel,word, and powerpoint

Languages

English
Expert