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João Jesus, Technical Support

João Jesus

Technical Support·AX4B Enterprise Solutions

Brazil

Higher diploma, Systems Analysis and Development

Work experience

Total years of experience: 3 years, 5 months

Technical Support

January 2025 - Present

AX4B Enterprise Solutions

Sao Francisco do Sul, Brazil

January 2025 - Present

We develop our support from endusers to second level equipaments, datacenter's management and controling incoming and outgoing materials from our inventory.
Company industry:
IT Services

Technical Support

January 2024 - January 2025

Nexa Tecnologia - ArcelorMittal

Sao Francisco do Sul, Brazil

January 2024 - January 2025

We develop our support from endusers to second level equipaments, datacenter's management and controling incoming and outgoing materials from our inventory.
Company industry:
IT Services

Intern

January 2023 - January 2024

Federation of Industries of the State of Santa Catarina

Sao Francisco do Sul, Brazil

January 2023 - January 2024

We help endusers and managing corporate devices.
Company industry:
IT Services

Education

Pontifical Catholic University Of Rio Grande Do Sul

March 2027

March 2027

Higher diploma, Systems Analysis and Development

Brazil

Federal Institute of Santa Catarina

January 2020

January 2020

High school or equivalent, Industrial Automation

Brazil

Skills

CONFIGURATORS
Intermediate
CONFIGURATORS
Intermediate
CYBER SECURITY STANDARDS
Intermediate
CYBER SECURITY STANDARDS
Intermediate
DATA RECORDING
Intermediate
DATA RECORDING
Intermediate
END USER TRAINING AND SUPPORT
Intermediate
END USER TRAINING AND SUPPORT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
IT SERVICE MANAGEMENT
Intermediate
IT SERVICE MANAGEMENT
Intermediate
MOBILE DEVICES
Intermediate
MOBILE DEVICES
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

English
Expert

Training and Certifications

Certifications
EF SET English Certificate – C1 Proficient
Systems Analysis and Development