Archive clerk / Store Keeper / Inventory / document controller
MEET ENVIRONMENTAL SOLUTION LLC
Total years of experience :26 years, 2 Months
Support field technicians thru providing materials availability
Monitoring in's and out of warehouse inventory
Office works and documentation
Monthly inventory report
2010-2013 August
Spurway Enterprises
Manila, Philippines
Supervisor/Project In-Charge
Handled site engineers, oversee regional project activities, attends site coordination meetings, estimates, bill of quantities, deployment of site workers, and coordination with internal interface (project group/accounting)
assist calls abroad, walk through customer via phone, educate and encourage them usage of the product.
2009-2010
SUTHERLAND Global Services
Philippines
Technical Service Representative-Symantec (Norton Security Suite)
- Helped/supported /walked through customers' inquiry about security software
- Gave special instruction on how to avoid/remove computer security threats
- Provided customers info about computer functionality
Customer Service Representative-H&R Block Bank
- Supported customer easy and fast track their income tax filing
- Educated customers thru info update.
Product Management (2006-2009)
Provided extensive marketing support for field sales & dealers nationwide, logistics and exhibits, event promos, designs and implementation of concept, and had conducted various product presentations that gave the company a 16% dramatic growth during the three-year period.
Customer Service Officer (2002-2006)
Strengthened customers-relationship, gained business and loyalty to the company, drafted customer service plan for continual improvement which adapted and acquired full support among sales force, thereby contributing more sales.
note: recieved an exemplary achievement from sales & marketing manager/management.
Inventory Control Assistant (2000-2002)
Handled phone calls, inquiry calls, and customers complaint, provided a timely inventory reports that aided purchasing and production department to get the materials needed "just in time".
Minimized non-moving items, which resulted to company savings (lowering labor cost, warehousing cost were improved, and slow moving items were sold)
1998-2000
Sales Admin Staff
Sara Lee Philippines, Inc.
Parañaque City - Philippines
Supports entire sales department (Office works / Documentation)
- Weekly sales report / collection performance / drive brand updates
- Prepared incentives / maintained records of confidential and legal matters
- Attended inquiry calls and customers complaint
Tertiary: University of Saint Anthony Bachelor of Science in Accountancy