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Joseph El Mello, Floor and General Manager

Joseph El Mello

Floor and General Manager·Waraq Anab Restaurant,

Lebanon

Bachelor's degree, Computer Science

Work experience

Total years of experience: 24 years, 10 months

Floor and General Manager

August 2023 - March 2025

Waraq Anab Restaurant,

Basra, Iraq

August 2023 - March 2025

• Leaded, supervise and manage the work flow of the teams on the Floor, Kitchen
and Bar, assuring the customers satisfaction
• .Supervised the cleanliness of the restaurant, quality of food, delivery on time.

Company industry:
Hospitality & Accomodation

Sales And Marketing Manager

March 2022 - July 2023

IFCO

Basra, Iraq

March 2022 - July 2023

Country sales and marketing manager

Company industry:
Chemicals Manufacture
Job role:
Sales

Sales and Marketing Manager

May 2021 - July 2023

IFCO,

Basra, Iraq

May 2021 - July 2023

while fostering key client relationships for increased customer loyalty.

Company industry:
Chemicals Manufacture

Sales Development Manager

August 2018 - February 2022

Basra Center

Basra, Iraq

August 2018 - February 2022

business development manager

Company industry:
Supermarket
Job role:
Sales

Development Manager

April 2018 - April 2021

Basra Center,

Basra, Iraq

April 2018 - April 2021

project on time and within budget.

Company industry:
Retail & Wholesale

Sales Manager

October 2016 - May 2018

zsco

Baghdad, Iraq

October 2016 - May 2018

sales manager

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales and Marketing Manager

August 2015 - March 2018

ZSCO,

Baghdad, Iraq

August 2015 - March 2018

• Created a customer loyalty program that increased customer retention.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Branch Manager Sales Manager

August 2015 - September 2016

HGK

Baghdad, Iraq

August 2015 - September 2016

branch manager

Company industry:
Administration Support Services
Job role:
Administration

sales and recreation manager

June 2015 - July 2015

Ishtar Grand hotel

Baghdad, Iraq

June 2015 - July 2015

sales and recreation manager

Company industry:
Hospitality & Accomodation
Job role:
Sales

Sales and Recreation Manager

May 2014 - July 2015

Crystal Grand Ishtar Hotel,

Baghdad, Iraq

May 2014 - July 2015

• Analyzed sales trends and customerfeedback to identify areas of improvement and
recommend strategies for increasing sales.
• Monitored sales performance and provided feedback and coaching to sales
representatives.
• Managed a team of sales representatives and provided ongoing training and
support to ensure sales targets were achieved.

Company industry:
Hospitality & Accomodation

Sales Project Manager

March 2014 - May 2015

IFP

Baghdad, Iraq

March 2014 - May 2015

Promotions) (International Trade Fairs, Exhibitions, Conferences organizer)

Company industry:
Hospitality & Accomodation
Job role:
Management

Sales Project Manager

January 2012 - April 2014

IFP International Fairs and promotions,

Baghdad, Iraq

January 2012 - April 2014

• Implemented effective sales techniques to establish and maintain strong customer
resulting in increased sales.

Company industry:
Other Business Support Services
Job role:
Management

Sales Manager

November 2012 - December 2013

intouch

Beirut, Lebanon

November 2012 - December 2013

Company industry:
Software Development
Job role:
Sales

Sales And Marketing Manager

June 2012 - September 2012

wonderbox

Beirut, Lebanon

June 2012 - September 2012

sales and marketing manager

Company industry:
Events Management
Job role:
Sales

Regional Business Development Executive

October 2010 - December 2011

GIFT MART INTERNATIONAL

Beirut, Lebanon

October 2010 - December 2011

Company industry:
Retail & Wholesale
Job role:
Sales

Regional Business Development Executive

August 2009 - December 2011

Gift Mart International,

Beirut, Lebanon

August 2009 - December 2011

• Collaborated with marketing and business development teams to identify and
pursue new sales opportunities.
• Built a high-performing executive team that successfully achieved business
objectives.

Company industry:
Retail & Wholesale

Sales & Marketing Manager

January 2010 - September 2010

INFOPRO

Beirut, Lebanon

January 2010 - September 2010

Media - Magazines)

Company industry:
Publishing
Job role:
Sales

Sales Manager

October 2003 - July 2009

ITEC

Beirut, Lebanon

October 2003 - July 2009

sales manager

Company industry:
Broadcast Media Production
Job role:
Sales

Sales and Marketing Director

October 2001 - July 2009

ITEC,

Beirut, Lebanon

October 2001 - July 2009

• Developed and managed an organizational structure that allowed for effective
resource allocation and delegation of tasks.
• Coached and mentored administrative staff, resulting in improved job performance
and knowledge.

Company industry:
IT Services

Software Programmer

February 2001 - September 2003

GET

Beirut, Lebanon

February 2001 - September 2003

senior project manager

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Research and Development

Programming Senior Project Manager

June 2000 - September 2001

GET Global Enterprise Technology,

Beirut, Lebanon

June 2000 - September 2001

• Monitored project progress and created weekly status reports for senior
management.
• Analyzed project data and created reports to present to senior management,
resulting in improved decision-making.

Company industry:
Software Development

Education

Lebanese University of Fanar

June 2000

June 2000

Bachelor's degree, Computer Science

Lebanon

Lebanese University II

June 2000

June 2000

Bachelor's degree, Computer Science

Lebanon

Skills

German
Expert
German
Expert
GCC
Expert
GCC
Expert
SEA
Expert
SEA
Expert
Unit
Expert
Unit
Expert
Sales Coordination
Expert
Sales Coordination
Expert
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
PRIORITIZATION
Intermediate
PRIORITIZATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
C (PROGRAMMING LANGUAGE)
Expert
C (PROGRAMMING LANGUAGE)
Expert
MULTIMEDIA
Expert
MULTIMEDIA
Expert
EXHIBITIONS
Expert
EXHIBITIONS
Expert
INTERNATIONAL TRADE
Expert
INTERNATIONAL TRADE
Expert
PLUMBING
Expert
PLUMBING
Expert
COBOL (PROGRAMMING LANGUAGE)
Beginner
COBOL (PROGRAMMING LANGUAGE)
Beginner
JAVASCRIPT (PROGRAMMING LANGUAGE)
Beginner
JAVASCRIPT (PROGRAMMING LANGUAGE)
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
German
Expert
German
Expert
GCC
Expert
GCC
Expert
SEA
Expert
SEA
Expert
Unit
Expert
Unit
Expert
Sales Coordination
Expert
Sales Coordination
Expert

Languages

French

Expert

Arabic

Expert

Spanish

Expert

English

Expert