Asset Performance Manager
RKH QITARAT
Total years of experience :14 years, 7 Months
Business lead for the development and implementation of the Asset Management System to attain ISO 55001 certification for the Doha Metro and Lusail Tram networks.
•Leadership and management of the Asset Performance, Asset Data and Maintenance Control Centre teams.
•Implementation and upkeep of the FRACAS (Failure Reporting, Analysis and Corrective Action System) in conformance with EN 50126.
•Business process owner o f RAM (reliability, availability and maintainability) performance management.
•Maintenance Lead in the network Command Suite during major events, including the recent 2022 FIFA World Cup.
EK ULD & EK CBHS
•Leadership and management of the departments responsible for the maintenance of all dnata and Emirates SkyCargo facilities, the Emirates ULD repair facility and the Emirates crew baggage handling system.
•Asa key stakeholder, provided critical design and scheduling inputs on system upgrade projects across the cargo and baggage handling areas of business, aimed at improving resilience and future-proofing capacity.
•Maintained costs under budget for FY18-19, primarily through the cross utilisation of resources and renegotiation of high volume blanket purchase agreements for spares and materials.
•In consultation with the Vice President, managed the complete business unit restructure of over 1, 200 staff in order to achieve alignment with the organisational 5-year mid-term plan for UAE Airport Operations.
Accountable manager for ensuring the reliability and availability of all motorised and non-motorised GSE assets across both DXB and DWC airports.
•Delivery of budgetary advice at the divisional level on CAPEX spend including recommendations on the renewal or disposal of assets at EoL.
•As a key stakeholder, set minimum design and fit-out requirements on the construction of new airside maintenance and re-fueling facilities.
•Delivered a 6.5% reduction on the previous FY's maintenance OPEX through the up-skilling and redeployment of existing staff and the implementation of a revised in-source/out-source strategy.
•Developed and trialled fleet-specific maintenance programs to optimise availability and reliability of flight catering GSE assets resulting in the renewal of a long-term maintenance contract.
Leadership and management of the department responsible for the maintenance of all Emirates SkyCargo facilities.
•Technical program and change management for the expansion of the DXB Cargo Mega Terminal to attain EU GDP compliance for the handling of temperature-sensitive cargo.
•Reduced overall cost of maintenance by an average of 5% year-on-year throughout FY15-16 and FY16-17 by applying lean principles towards manpower resource management and renegotiating mission critical 3rd party service contracts while maintaining required levels of service.
Led the functional development of the Dubai Metro CMMS.
•Improved monthly preventive maintenance accomplishment by an average of 18% within 10 months through compliance monitoring and reporting.
•Key change agent in the digital transformation of maintenance management across all engineering disciplines, a direct contribution to the Dubai RTA's successful attainment of ISO 55001 certification.
•Developed the business intelligence reports used for the measurement of contractual maintenance performance.
Subject matter expertise on the production of the suite of asset management documents.
•Design consultation on the CMMS and BIM information management systems.