Joseph Wakim, Sales Representative

Joseph Wakim

Sales Representative

JACCO INTERNATIONAL

Location
Lebanon
Education
Bachelor's degree, Business Management
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

Sales Representative at JACCO INTERNATIONAL
  • United Arab Emirates
  • April 2014 to November 2016

Sell furniture/accessories and a mobile application specialized to nurseries.
Sales Accomplishments:
* Recommended products based on customer needs and wants, answered questions regarding products.
* Payments collection.
* Provided knowledgeable, honest, and superior customer service.
* Followed up with customers and maintained orders.
* Completed transactions from initial purchase to delivery and ensured a timely delivery.
* Provide a complete demo on the application.
* Training the end users (teachers and the administration) on the application once purchased.

Sales Representative at UPO (Union Pharmaceutique d'Orient)
  • Lebanon - Beirut
  • June 2004 to February 2014

Handle and deliver medicine and vaccine orders from/to doctors. Prepare daily sales reports.
Sales Accomplishments:
* Consistently met or exceeded goals/target.
* Payments collection.
* Improved company's competitive advantage in the marketplace.
* Enhanced corporate image or building company's reputation in its industry.

BARTENDER (Part time) at Several Companies
  • Lebanon - Beirut
  • January 2001 to January 2010

Handle the setup, service and daily operations of bar serving an international clientele, tourists and business
travelers. Enter orders into POS system; prepare daily sales reports for management; conduct monthly inventory;
and perform heavy cash handling and reconciliation functions.
Sales Accomplishments:
* Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.
* Selected and streamlined bar products based on analysis of consumption and sales, resulting in superior
inventory and selection for guests.
* Developed floor plans for auxiliary bars used for large private parties. Outcomes included faster service,
improved efficiency and enhanced guest satisfaction.

SUPERVISOR at Dunkin Donuts
  • Lebanon - Beirut
  • January 2000 to January 2002

Anticipated and met customers’ needs while working efficiently in a fast-paced environment.
Accomplishments:
* Consistently achieved highest per-night sales averages by up-selling orders and suggesting add-ons/extras to
orders.
* Proved the ability to multitask, handle crowds, resolve customer issues and excel within a demanding, highvolume
setting.
* Supervised indoor sales and shop management.
* Daily Reporting

Education

Bachelor's degree, Business Management
  • at American University of Science & Technology
  • August 2013

BS in Business Management, GPA: 3.26 (Honor List)

High school or equivalent, Marketing
  • at Institute of Tourism, Dekwaneh
  • July 2000

TS2 in Marketing

High school or equivalent, Commercial Science
  • at Institute of Tourism, Dekwaneh
  • July 1998

BT3 in Commercial Science

Specialties & Skills

Honesty
Client Loyalty
Closing Skills
Persuasive Communication
Customer Service
BUSINESS DEVELOPMENT
CASH HANDLING
COMPETITIVE
CUSTOMER RELATIONS
CUSTOMER SERVICE
DELIVERY
CLOSING DEALS

Languages

English
Expert
French
Expert
Arabic
Expert

Training and Certifications

Customer Service, Effective Communication Skills (Training)
Training Institute:
Offered by E.W. Human Development Ltd