جوزيف واصف

responsible for warehousing and quality assurance branch and distribution more details in my CV

Mezzan Pharma Group - Jassim Al Wazzan Sons Gen Trad, Kuwait Jun '07 - Present
Job Designation

➢ Warehouse Manager: Jan '12 - Present
• Responsible for logistics and Quality Assurance Department: Assisted the company to obtain ISO approval and worked on getting the ISO 9001/2008 certificate.
• Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications.
• Assessing customer requirements and ensuring that these are met.
• Setting customer service standards.
• Working with operating staff to establish procedures, standards, systems and procedures.
• Writing management/technical reports and customers' charters.
• Determining training needs.
• Acting as a catalyst for change and improvement in performance/quality.
• Directing objectives to maximize profitability.
• Monitoring performance.
• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Complies with Kuwaiti state laws, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts; reconciling with data storage system.
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

➢ Pharmacies Group Supervisor: March '11 - Jan '12

Job Profile:
• Doing regular visits to the pharmacies group, Monitoring and evaluating existing service levels, systems, problems, procedures and practices in order to assure good performance.

• Creating one by one solution for all the problems faced and following up with the pharmacists till the problem has been solved.

• Developing and suggesting to the Pharmacies Group Manager policies and procedures relating to pharmacies operations.

• Reviewing and approving performance evaluations such as annual pharmacists' appraisals.

• Reviewing daily attendance reports for all the pharmacist to take the needful action.

• Providing regular reports to the Pharmacies Group Manager regarding Wazzan Sales Percentage & discounts.

• Recommending to the Pharmacies Group Manager a several means in order to increase / enhance pharmacies sales, when implemented these means increase Sales profit.

• Put a business plan for some pharmacies and submit to the Pharmacies Group Manager for his approval in order to increase sales & profit.

• Coordinating staff meetings topics with the Pharmacies Group Manager.

➢ Pharmacist in Charge at Al Ferdous Pharmacy, Kuwait Jun '07 - March '11
(Division of Mezzan Pharma Group / Jassim Al Wazzan Sons Gen Trad Co.)

Job Profile: • Provided specialized pharmaceutical services to improve drug usage and therapeutic outcomes.
• Advising physicians on issues concerning drug therapy, the inherent toxicity of drugs and their side effects, as well as assisting in the prescription of appropriate doses.
• Ensured compliance with local laws and regulations pertaining to the dispensing of drugs and controlled drugs and the maintenance of required records.
• Performed all functions consistent with the day to day operations of retail pharmacy including processing, compounding, and preparing prescriptions, advising physicians, inventory control, counseling patients on prescriptions, OTC & health related items with necessary instructions.
• Organized store's documentation and pharmacy layout in order expedite and ensure the accuracy of drug processing.
• Prepared and submitted the weekly drug order for the pharmacy.
• Ensured excellent customer service is provided to all patients, and complaints are handled in an appropriate and professional manner.

Al Fahaheel Pharmacy, Kuwait Job Designation: Pharmacist Sep '04 - Jun '07

Comtec Trading Co., Kuwait ( Dealer of Surgical Instruments) Jan '05 - Jan '06
Job Designation: Medical Representative ( Part Time)
Job Profile: • Responsible for Covering MOH Hospitals ( Adan, Farwaniya, Mubarak Al Kabeer, Al Sabah & Jahra) & all Private Hospitals ( Dar Al Shifa, Al Salam & Hadi)
• Arranged appointments with doctors, medical professionals as well as pharmacists in order to spread awareness about the uses of the Equipments/ Instruments that the company is supplying.
• Organized conferences & presentations for doctors as well as other medical professionals to educate them about the benefits of the various Equipments/ Instruments being offered by the particular pharmacy company.
• Timely updates on latest developments that take place in the field of medicine and hence to be able to anticipate which drug will sell more.
• Organized Sales operations by planning meeting, appointments and visits with several medical professionals.
• Built network / relationship with doctors, nurses and other medical govern and developed contacts with people in the medical world.

Job Designation: ➢ Branch Manager for their Giza Branch & Trainer for the Sales Rep. Sep '02 - Aug '04
Job Profile:
• Responsible for Drug distribution, Processing orders, store department, pharmacy sales follow up.
• Solved pharmacist problems & new products detailing for pharmacist & salesmen.
• Responsible for annual resources and revenue planning.
• Set up devising acquisition strategy to cross-sell & acquiring New to Bank clients.
• Built a competent sales mgt., teams, training, motivating and providing update market information.
• Handled strategizing, planning & implementing new ideas of business.
• Analyzed training needs with respect to products, behavioral and managerial developing training modules.
• Provided Training on products & selling skills during Induction programs. Scheduled training programs & prepared reports, trends and analyzed data. Also evaluated training effectiveness.

Pharma Overseas Co., Egypt Sep '01 - Aug '04

➢ Purchasing Manager for their Giza Branch Sep '01 - Sep '02
Job Profile:
• Liaised with different vendors of drugs, equipment or supplies, and coordinate with them in order to determine product availability and terms of sales.
• Prepared and processed requisitions and purchase orders for drugs and equipment.
• Controlled the budgets of Purchase Department.
• Interviewed and hire staff, and oversee staff training.
• Reviewed purchase order claims and contracts for conformance to company policy.
• Analyze market and delivery systems in order to assess present and future material availability.
• Developed and implemented purchasing and contract management instructions, policies, and procedures.
• Participated in the development of specifications for drugs / substitute materials.
• Directed and coordinated activities of personnel engaged in buying, selling, and distributing drugs.
• Prepared reports regarding market conditions and merchandise costs and administer on-line purchasing systems.
• Arranged for disposal of surplus materials.


Wockhardt Company, Egypt ( Sohag & Quena)
Job Designation: Medical Representative ( Ref: Dr Maged Shafik)

Sep '00 - Sep '01
Job Profile: • Organized appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calls.
• Organized conferences for doctors and other medical staff.
• Build and maintained positive working relationships with medical staff and supporting administration staff e.g. Front Office Assistants
• Managed budgets (for catering, outside speakers, conferences, hospitality, etc)
• Maintained detailed records of all contacts & achieved annual sales targets.
• Planned work schedules and weekly and monthly timetables
• Worked and discussed future targets with the Area Sales Manager / Team.
• Planned and Targeted health professions in the regional area assigned.
• Tracked all the latest developments that occur in the field of medicine for anticipated drug sales area wise.

Trainee ( Pharmacist)
El Omal Pharmacy ( Dr Zaki Yakoub) Jun '00 - Sep '00

El Shefaa Pharmacy ( Dr Makram Millad)
Cairo Hospital, Pharmacy Dept. Jan '99 - Feb '99

October Pharma Factory as Production, Packaging & Quality Control Jun '99 - Aug '99