Josephine Abrigo

• Coach, develop and maximize the success of all associates
• Maximize Customer Sales Lead(CSL) and sales potential by coaching to associates behaviors on the sales floor and in the backroom
• Retain top talent and develop a succession plan
• Analyze business and create action plan
• Lead team communication, direct workforce and inventory management activities
• Drive consistent focus on delivering emotionally engaging customer experiences
• Ensure implementation of company selling strategies
• Build highly satisfied and loyal customer base
• Execute visual standards and maintain a safe, inviting store appearance

• Identify all issues in team and provide continues support to all members according to operating standard.
• Supervise effective working of production personnel and prepare effective production schedules and ensure compliance to all company policies.
• Responded to customer complaints in a professional and timely manner.
• Provided weekly employee performance evaluation.
• Handles all merchandising and display.
• Handles till point services.
• Assists and gives customers’ needs and satisfactions.
• Receives and checks stocks.
• Checks and monitors stocks levels in the selling and stockroom area.
• Replenish stocks in the selling area.
• Checks and replies email from the management and the brand team.
• Ensures that the appearance of the store is neat and functional for the shoppers.

STORE COORDINATOR: OCTOBER2005-2009
MOSSIMO PHILIPPINES, INC.
GAISANO BACOLOD CITY MALL
BACOLOD CITY, PHILIPPINES
• Opens and closes the store.
• Ensures that the store appearance is functional for shoppers
• Checks the inventory levels both in the stockroom and selling area and request merchandise for replenishment.
• Handles all merchandising and display.
• Handles customer services and store maintenance.
• Trains staffs in store procedure and customer service.
• Receives and checks merchandise.
• Complete and submit weekly and monthly reports to the company.


• Self-motivated, responsible and experienced at working in fast-paced environments.
• Confident and poised in interactions with individuals at all levels.
• Detail orientated, able to work in a multi-task effectively.
• Excellent in communication skills both in written and oral.
• Skilled organizer and problem solver with the ability to consider all options before making a decision.
• Good humored and enthusiastic.


TRAININGS: • Staff management training.
• Effective customer service
• High standard of selling models and behaviors.
• Visual merchandising standard