Josephine Estrada, Administration Manager

Josephine Estrada

Administration Manager

Party World LLC

Location
United Arab Emirates
Education
Bachelor's degree, Political Science
Experience
20 years, 7 Months

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Work Experience

Total years of experience :20 years, 7 Months

Administration Manager at Party World LLC
  • United Arab Emirates - Dubai
  • My current job since September 2016

Over all in charge of the store operations, sales and events
Purchasing
Staff Management
Sales Performance
Business Development
Inventory Management

Restaurant General Manager at Shakey's Pizza
  • Philippines
  • December 2010 to December 2015

• Successfully managed high volume restaurant to achieve monthly budgets annually with staff over 28 employees.
• Stayed under F&B cost budgets through following strict cost control process.
• Trained team members to make them performing effectively in different work stations within the restaurant in front and back of the house.
• Trained shift managers to get certified shift managers and made them effective and efficient leaders in the organizations.
• Led the team to achieve (A) scores in the operational excellence reviews and announced and unannounced audits.

Assistant manager at AW Foods
  • Canada
  • January 2008 to October 2010

● Market Intelligence
● Business Development
● Responsible for achievement of sales target
● Responsible for training, motivating and coaching sales staffs.
● motivating and coaching sales staffs.
● Conducts Team Meetings.
● Responsible for Inventory Management and Cash Management.
● Responsible for the implementation of store operations policies and procedures.
● Responsible for visual merchandising and store maintenance.

Restaurant General Manager at Kentucky Fried Chicken
  • Philippines
  • February 2003 to January 2008

• Achieved almost double of the home delivery transactions which made positive impact on sales in the same-store sales.
• Received special appreciations from senior management due to sales improvement of the unit.
• Scheduling in-unit birthday parties and monitored all unit special events to ensure high level of satisfaction.
• Prepares systematic sales analysis, competitive checks, performance of KRAs and KPIs

Education

Bachelor's degree, Political Science
  • at Colegio de Dagupan
  • March 2002

Pre- Law Course Public Administration Entrepreneurship Taxation Obligation and Contracts Political Theories Philippine Law

High school or equivalent, Industrial Engineering
  • at University of Sto Tomas
  • October 1998

Undergraduate of Industrial Engineering

Specialties & Skills

Team Building
Customer Service
Profitability Management
Market Intelligence
Communication
microsoft office
profit and loss
operations management
training and development
cost control
financials and cash management
inventory management
customer service

Languages

English
Expert
Filipino
Native Speaker

Training and Certifications

Alberta Health Certified Food Handler (Certificate)
Senior Manager Development Program (Training)
Training Institute:
KFC
Duration:
40 hours
Junior Manager Development Program (Training)
Training Institute:
KFC
Duration:
40 hours
Customer Service Workshop (Training)
Training Institute:
KFC
Duration:
8 hours
Cost Control Workshop (Training)
Training Institute:
KFC
Duration:
40 hours

Hobbies

  • Reading books, watching movies,playing scrabble,quiz Bee,writing poems and essays
    I won the 1st place in scrabble in College I won Quiz Bee First Place in Collage Won several essay writing contest in college