Coordinator Finance and Admin
Infocomm Solutions
Total years of experience :14 years, 3 Months
§ Processing Purchase Quotes, sales orders in ERP (axpert and Microsoft Dynamics) and ensure sales invoices are submitted to the client for payment for High-Speed Internet Access Department.
§ Following up of payments from clients and arranging collections through courier
§ Arranging for banking of payment received and coordinate with accountant for proper accounting.
§ Handling payments payables to suppliers
§ Email client receipts and statements of accounts
§ Handle incoming calls from the customers and enquiries.
§ Cold calling.
§ Handling inventory of materials received and for dispatching to clients.
§ Supporting the management team in the administration and the rest of the team in the company operations.
§ Handling and filing the staff passports, personal documents, confidential documents with confidentiality
§ Coordinate with staff and finance on expense claims applications, workings and reimbursements
§ Processing of group medical Insurance for staff
§ Coordinate in company legal and official documents renewal and updated for official use
§ Coordinate with staff on Visa and ID renewals
Handle telephone calls both inbound and outbound for follow ups, enquiries, complaints using the call center in Altittude system.
Receive orders through email, fax and telephone, ERP software, which are now all put up together in altitude software.
Processing of orders using Oracle JD Edwards ERP software to WMS for the food service department where the orders are shipped daily to the customers.
Updating, adding up of fact sheets and activation.
Customer detail updating in accordance with the sales executive incharge in JD Edwards ERP.
Process statements of accounts for customers up on request apart from the monthly statements.
Coordinate with sales and warehouse team to ensure orders reach to the customer.
Handled incoming correspondence and responded to internal guest enquiry for information.
Taking guest reservations for dining, and bookings for take away and catering services.
Providing all necessary administrative and office support to the manager from handling all calls, drafting and processing letters, faxing, emailing and also liaising on the manager’s behalf with suppliers and customers.
Events Coordinator; that includes booking of catering events and coordinating with the Organizers in sending of menus, getting of location, booking of equipments and ensure that all the requirements are ready in time.
In charge of the Purchasing processing of lpo for kitchen items and liquor for the bar and office supplies for the daily operations.
Maintaining necessary documentation system for efficient and orderly storage and retrieval of documents/information, updating records, files and database.
Efficiently coordinating with staff and management in routing all applications and requests from various concerned departments.
Working independently and exercising discretion in dealing with confidential and sensitive information.
Greet and welcome guests on arrival serving them the welcoming drink, on help them check out and handle guest relations at Front Office Desk.
Taking and confirming reservation.
Sales and rentals of other services offered in the hotel like swimming pools, gyms and events.
Arranging of tour safaris in parks, marines, diving and bout cruise.
Forex exchange and Front Office cash control
Manning the switchboard.
Liaising with Housekeeping, maintenance, Food and beverage departments and the operations to make ensure all areas are ready for check-ins especially in days with heavy arrivals.
Handling check-outs, making sure all bills are cleared and that all expected have checked out in time.
Updating of hotel occupancy on daily basis.
Foundation diploma and EBT preparation course
Business Management Diploma
Certificate for computer application packages which include Microsoft office
Secondary School, O Level.