Receptionist
Kuwait Aviation Services Company
Total years of experience :18 years, 8 Months
Welcoming lounge passengers following airport service standard in airport First and
Business Class lounge
• Ensure proper recording of passenger to appropriate portal
• Keen on the use of Althea System that is the international check-in system in whole airport
• Monitoring flight movement, makes boarding announcements and ensure accepted clients in
the lounge to board on time
• Knowledgeable in frequent flyer programs in all airlines
• Accepts payment for economy lounge guest, issue receipts and deposit cash at the end of the
shift
• Coordinates with check in counter, boarding gate and transfer desk
• Answer phone calls and provide necessary information to passenger’s flight status
• Responsible in generating month end report for lounge revenue for all clients
Keep cash secure and maintain a high level of safety and security
• Ensuring that vault is balanced and in order
• Responsible in receiving cash from all tellers
• Process bank transfer, receive western union and exchanging foreign currencies
• Enter customers’ transactions into computers in order to record transactions and issue
computer generated receipts
• Assisting customers in case of any complaints and directing to customer service if required
• At the end of the shift counting all cash received from tellers and to ensure its matching the
balance report generated by the system
• Receiving and counting foreign currency/local currency from
Identify customers, validate and cash checks
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing
Preparing daily/monthly sales report
• Dealing with suppliers
• Filling daily reports
• Answering phone call/ inquiries
• Handling all request of
Projection of GC quantity for SM branches
• Proper inventory of GC every month
• Ensure GC series for security purposes by using ultraviolet light machine
• Ensure that GC’s are genuine
• Processing of Gift Cheques
JFINEX