call center agent
Credit Libanais
Total years of experience :6 years, 9 Months
- Preserves Confidentiality of Information
- Reviews all policies' documents received for accuracy and completion
- Requests additional information from bank branches when needed
- Processes information in a timely and efficient manner on the help desk system
- Enters information in the help desk System per detailed procedures
- Performs maintenance as necessary for policy changes, letters, notices etc.
- Handles a large volume of telephone calls, interacting with the Bank staff; follows up on applications
- Contacts clients for renewals of Bancassurance policies and maintain an updated list of renewals - Refers to the Help desk supervisor for issues
- Filing of Bancassurance policies
- Verifies the collection of Bancassurance policy premiums
- Issues and controls policies
- Follow up of unpaid premiums
- Leadership and team spirit
- Sales representative
- Data entries
- Transactions of daily sales
- Team and Scheduler organization
- Provide excellent customer services
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/ drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all time
- Check products for quality
- Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
Adhere to all relevant health department rules/ regulations and customer service guidelines
- Greet customers as they enter the restaurant
- Take their reservation and put them on a waiting list
- Give them the menu and show them their seat
- Handle phone calls and customer queries about the restaurant and menu
- Assist various restaurant staff when necessary
- Greet customers as they enter the restaurant
- Take their reservation and put them on a waiting list
- Give them the menu and show them their seat
- Handle phone calls and customer queries about the restaurant and menu
- Assist various restaurant staff when necessary
- Greet customers as they enter the restaurant
- Take their reservation and put them on a waiting list
- Give them the menu and show them their seat
- Handle phone calls and customer queries about the restaurant and menu
- Assist various restaurant staff when necessary
• Proficiency in makeup according to skin tone. • Very skillful in choosing the perfect cosmetics and materials for a particular face type and eye shape. • Skilled in eyebrow shaping, eyelash, mascara, and eyeshadow colors combination Well aware of the current trends in fashion. • Very flexible working schedule. • Can work in a team. • Fluent in English and French
