Juan Tavarez, Depot Operation Manager

Juan Tavarez

Depot Operation Manager

Mowasalat

Location
United States - Bethlehem
Education
Higher diploma, Advertising Design and Commercial Arts
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

Depot Operation Manager at Mowasalat
  • Qatar - Doha
  • July 2021 to March 2022

Prepare strategies to transition team members to the newly developed bus depots, Build strategic plans for tournament related services, including FIFA World Cup games, Analyze and document the key performance indicators for upper management review, Ensures the performance of the assigned bus depot, dispatching, and completion of the Return to Depot, Utilize the provided systems, and their related software, to monitor all smart vehicle movements.

Sales Manager at Al Fereej Securatel
  • Qatar - Doha
  • December 2017 to January 2021

Develop support activities for sales presentations and business meetings for the team. Design documentation templates such as quotations, invoices, and purchase orders. Review project tenders and bids to create sales proposals. Account management and generation of leads. Prepare departmental and organizational policies and procedures. Review and utilize financial data to improve efficiency and adjust the department budgets. Build a business plans for the company’s sales and marketing strategy. Oversee recruitment and placement of required staff; delegation of tasks and accountabilities. Establish work schedules. Monitor and evaluate performance.

Operations Manager at Toscana Security System
  • Qatar - Doha
  • September 2016 to February 2017

Improve, formulate and implement departmental and organizational policies and procedures for all systems. Review and utilize financial data to improve efficiency. Prepare and control operational budgets. Build strategic plans for operational activity. Implement and manage operational plans. Analyze and document the engineering of systems, assurance works and processes from design to client handover. Assist in recruitment and placement of required staff; delegation of tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance. Ensures performance of commissioning on systems sold including loading software programs and conducts customer training on system operation and maintenance requirements as well as operating manuals, system specifications (e.g. ACS, CCTV, PCS, and User Interface) and test documentation.

Business Development Coordinator at Syscontech Qatar
  • Qatar - Doha
  • January 2015 to August 2016

Coordinate support activities for sales presentations and business meetings. Develop documentation such as quotations, invoices, and purchase orders. Review project tenders and bids to create sales proposals. Maintain the information for the client database. Account management and generation of leads. Coordination with Qatar Civil Defense Department concerning Fire Systems and Fire Safety Ratings.

Airport Operations Duty Manager - Baggage Handling System at Qatar Airways
  • Qatar - Doha
  • May 2012 to May 2014

Perform continuous inspections of the baggage security system and relevant operations. Document significant events and actions during shift, conduct surveys, prepare reports, and maintain records. Enforce or resolve time critical operational issues and incidents. Respond to and coordinate support activities for safety during emergencies. Project Assignment Information: Trial Coordinator of the ORAT trials for Hamad International Airport. Responsible for the implementation of fire evacuation and safety measures in the baggage facilities. Developed the Standard Operating Procedures for the Passenger Loading Bridges. Created and implemented the Baggage Handling System training course for the Check-in staff.

Retail Sales Consultant at AT&T Mobility
  • United States - New York
  • November 2010 to October 2011

Meet sales targets set by District/ Regional sales management. 
Maintain knowledge of competitive offers and provide critical market feedback to the General Manager 
regarding local competition and product/service needs. 
Handle all administrative aspects of the sale cycle including: completing customer contracts and warranties, 
pulling products from inventory, accepting customer payments and filing the completed orders. 
Educate and engage customers through product demonstrations.

Customer Service Supervisor at Frontier Airlines
  • United States - New York
  • September 2005 to August 2009

Supervised airline operations personnel, ensured quality of work performance and that the goals of the unit were achieved. Evaluated daily manpower, assigned work teams and ensured maximum coverage. Responsible for initial and recurrent employee training of security procedures and airfield driving. Document significant events and actions during shift, conducted surveys, prepared reports, and maintained records. Assisted with station auditing and reporting duties. Responsible for planning the accommodation of passengers during irregular operations.

Lead Cargo & Ramp Service Agent at Servisair
  • United States - New York
  • January 2004 to August 2005

Directed and lead a team a 3-4 Ramp Service Agents in a positive and professional manner. Load, unload, and transport luggage and cargo. Ensured all flight paperwork is done accurately and timely. Executed air-start, air-conditioning, and ground power unit functions. Performed aircraft push-back and towing procedures. Provided direction and on-the-job training to Ramp Service Agents. Oversee the daily operation of the Ramp Gate and Bag Room.

Education

Higher diploma, Advertising Design and Commercial Arts
  • at Lehigh Career & Technical Institute
  • June 1999
High school or equivalent, General Studies
  • at Louis E. Dieruff High School
  • June 1999

Specialties & Skills

Microsoft Office
Business Development
Airport Management
Customer Service
Microsoft Office
Interpersonal and Communication Skills.
Organization and time management.
Problem-solving and decision-making capabilities.

Languages

English
Expert
Spanish
Expert

Training and Certifications

Airport Master Planning (Training)
Training Institute:
International Air Transport Association
Baggage Handling Procedures and Services (Training)
Training Institute:
International Air Transport Association

Hobbies

  • Weightlifting
  • Basketball
  • Drawing
  • Electronics