Sales Representative/Cashier
Al Bateel
Total years of experience :8 years, 5 Months
• Greet customers and ascertain what each customer wants or needs.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Maintain records related to sales.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Ticket, arrange and display merchandise to promote sales.
• Prepare sales slips or sales contracts.
• Place special orders or call other stores to find desired items.
• Demonstrate use or operation of merchandise.
• Clean shelves, counters, and tables.
• Exchange merchandise for customers and accept returns.
• Bag or package purchases, and wrap gifts.
• Help customers try on or fit merchandise.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Estimate and quote trade-in allowances.
• Estimate cost of repair or alteration of merchandise.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Greet, assist and direct students, visitors and the general public while attending to Public queries in all weights (Taking initiative/Conflict resolution).
• Monitor the use of supplies and equipment used in the information desks in entire mall.
• Coordinate the repair and maintenance of the mall outlets equipment and emergency as it arises.
• Organizing couriers for all departments, log information on documents received and dispatch, maintain detailed and accurate records
• Processing and Re-directing high volume calls as appropriate and take adequate messages when required/necessary(multi-line switch board)
• Updating the entire mall tenants database accurately and frequently with all data and submitting reports using ms outlook (Excellent ms office).
• Furnishing management with weekly progress report on the status of my mall voucher activities.
• Support the Executive staffs and other staffs when required.
• Responding to Emails from customers and sending reports to management. Sending promotional emails to customers and mall outlets follow up and maintaining data of customer emails and mall outlets. (Attention to detail).
• Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing .Maintain hard copy and electronic filing system for the purposes of supporting efficiency and effectiveness within the Hamlet Office.
• Reporting directly to the Mall manager daily upon all tasks undertaken on previous day.