Secretary, Medical Administration
Cleveland Clinic Abu Dhabi
مجموع سنوات الخبرة :18 years, 7 أشهر
Cleveland Clinic Abu Dhabi (CCAD), Abu Dhabi, UAE. (05/ 2012 - Till Present)
"Executive Secretary to Chief of Emergency Institute".
KBW ( Khalid Bin AlWaleed) Holdings, Meydan Fze, Dubai, UAE.
"Administration Officer" - (Maternity Cover)
(02/ 2014 - 04 / 2014)
Office Manager and Executive Secretary.
"" General Office Manager Cum HR Administrator "
Provide efficient office support to the management team through management of all of
the administrative activities of the section and act as a focal point of contact and provide advice on all activities in order to facilitate the smooth, efficient running of the Company.
Provide secretarial support to CEO and VP Operations in all daily requirements that include filtering phone calls, prioritizing emails, diary management, scheduling appointments or
meetings, travel arrangements, other general correspondence etc in order to provide
assistance to the section head activities.
Office Document Control by acting as a focal point for document management to ensure
that all department documents are archived accurately for ease of access and retrieval for
reference. Design and implement filing systems. Ensure filing systems are maintained and
current. Monitor procedures for record keeping. Ensure security, integrity and confidentiality
of data . Oversee adherence to office policies and procedures.
Review and approve office supply acquisitions. Prepare and maintain the Office Stock
list .
Travel coordination - Coordinate, supervise and implement every aspects of travel
arrangements for staff, executives and guests. Act as a first point of contact for VIP visits/
New staffs / Staffs and provide assistance through coordination with travel arrangements
(such as travel bookings, Visas, hire driver, entertainment, etc) as per company protocol.
HR Administration - Organize orientation of new staff. Coordinates human resources
activities including screening and interviewing applicants; assisting payroll; orienting new
employees; administering employee benefit programs and training administration. Be the
first point of contact for all HR-related queries. Administer HR-related documentation,
such as contracts of employment. Ensure the relevant HR database is up to date, accurate
and complies with legislation. Assist in the recruitment process. Liaise with recruitment
agencies. Set up interviews and issue relevant correspondence. Anything and all related
to the job position.
Reason For Leaving :: Company relocation to US.
" Customer Service Coordinator (CSC) cum Talent Acquisition Consultant "
Taking charge leading the Customer Service team with the sales was the main responsibility. Building effective customer relations, staff recruitment, working arrangements, staff meetings, and training and development programs. More complex customer inquiries, complaints, and any crises with customer service was also a part of the role. Ensure that the clients get good after sales service.
Monitoring the recruitment team in absorbing suitable candidates through careful research on their qualifications and interview.
Reason For Leaving :: Relocation to Dubai to join Husband.
AIR INDIA TRAINING INSTITUTE, (Kerala, India).
"TRAINER" In Passenger Service Agent Course and ARTICA (Air India
Training In Check-in) - Part Time.
(03/2010 -03/2012)
MAHATMA GANDHI UNIVERSITY, KOTTAYAM, KERALA, INDIA. Government Services (06/2009 - 01/2010)--still in government services—On 05 years long leave under “ relocation with spouse living abroad” option)
“ASSISTANT REGISTRY OFFICER - GRADE 2”
Reports to: Registrar/Director of Enrollment Services.
Coordinates the Administrative functions for the Registrar/Director of Enrollment Services and Departmental Offices within the Division of Student Services.
Organizes and coordinates the orientation and training of new employees. Coordinates activities and maintains a monthly and yearly timetable for the Registrar’s Office.
Responds to inquiries and resolves issues, with students, staff, and members of the public.
Responds to clients in crisis or distress and provides appropriate information or resolves the issue.
Provides guidance and advice, on academic policies related to the Registrar’s Office, to students, faculty, Chairs and Deans such as admission requirements and student appeal processes.
Accesses confidential student records in order to conduct research in order to resolve academic related issues in consultation with Chairs and Deans.
• Check-in Passengers, Issue boarding Passes and Tag the baggage to desired Destinations
• Arrivals and Baggage lost retrieval.
• Baggage Make-Up and Break- Up.
• Read coded data on tickets and assign boarding pass.
• Announce arrival and departure information, using public-address system.
• Check baggage and direct passenger to designated location for loading
Check-in Passengers, Issue boarding Passes and Tag the baggages to desired Destinations Using ARTICA (Air India Computer Integrated System).
• Arrivals and Baggage lost retrieval.
• Baggage Make-Up and Break- Up.
• Read coded data on tickets and assign boarding pass.
• Announce arrival and departure information, using public-address system.
• Check baggage and direct passenger to designated location for loading.
Managing the fll Admin department and the Customer Service Team.
At present doing MBA in Human Resources with INDIRA GANDHI NATIONAL OPEN UNIVERSITY, India (Distance Education) since May 2011. (Final Semester)
Management HR
Completed IATA/UFTAA FOUNDATION COURSE, MONTREAL, MARCH 2006 through ‘Swastik School of Travel and Tourism Studies’, Trivandrum, Kerala, India. – WITH DISTINCTION. • CAMBRIDGE INTERNATIONAL DIPLOMA IN TRAVEL AND TOURISM WITH DISTINCTION, MARCH 2006 through ‘Swastik School of Travel and Tourism Studies’, Trivandrum, Kerala, India. • AIR INDIA TRAINING IN CHECK-IN BASIC(ARTICA) • Training In GALILEO.
Third Rank In Masters in sociology
