Station Ambassador
FLOW Consortium
Total years of experience :1 years, 2 Months
• Customer Service.
• Assist Passengers with Ticket Vending Machine (TVM) transactions.
• Providing Information.
• Directions and Assist passengers who are in need.
• Assisted clients by answering questions about products, services, and prices.
• Provided excellent customer service by responding to client's needs on time.
• Described the product to customers and help them make the choice that satisfies them.
• Recorded the products that came from the factory.
• Registration of bills in the system.
• I attended lectures to learn about networks using the Cisco Packet Tracer program.
• Troubleshoot software and hardware for employees.
• Responsible for providing technical support and assistance.
• Perform minor software and minor hardware repairs.
• Perform software installations and updates.
• Set up PCs, printers, and peripherals.
• Install, repair, and maintain hardware and software.
• Collaborated with colleagues and support team to achieve common goals and deliver exceptional IT services.
• Connected wires to the new computer devices, renamed these computers and then joined the computers to the hospital domain (DNS).
• Shared the printer between multiple employees computers.
• Downloaded programs on computers such as Kaspersky, and Microsoft Office.
• Managed scan documents, and arranged them in folders on the computer.
• Registered the employees data in Arcosair program.
Bachelor’s Degree of Science and Computer Engineering from College of Computer Science and Engineering In Computer Science, with a Very Good Grade.
